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Business Profile

Electric Scooter

Slidr LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Scooter.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Verbal agreement concurred 3 times and then company reigned on what was agreed upon. My wife and I are owed and due $112.Company will not respond as in other business practices recorded in BBB complaints listed here from other customers with this company Oct 8 2023

    Business Response

    Date: 10/25/2023

    ************************ statements are unfounded. He never formally joined our team as he didn't sign the employee contract. After just one day of training, he expressed a desire not to continue with us. Despite this, we compensated both him and his wife for the time spent in training, issuing a mailed check for the hours invested.

    Customer Answer

    Date: 10/25/2023

    This all could have been accomplished with a simple reply to 2 text I sent to the company confirming compensation was being sent. I trained my wife on her own time as well as ***, they did their route with the van not having sufficient power in their vehicle. ***************** one hour with me not hindering completion of duties. Compensation is all we sought for services rendered. I find it ridiculous it had to go to this extent to gain satisfaction.

    Customer Answer

    Date: 10/25/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

    Customer Answer

    Date: 11/08/2023

     ID ******** complaint I said the solution would be satisfactory if indeed I was compensated but that was 2 weeks ago and still I have not received compensation. This is unsatisfactory!  

    Customer Answer

    Date: 11/08/2023

     ID ******** complaint I said the solution would be satisfactory if indeed I was compensated but that was 2 weeks ago and still I have not received compensation. This is unsatisfactory! 

    Customer Answer

    Date: 11/29/2023

    This complaint has been resolved.

Slidr LLC is NOT a BBB Accredited Business.

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