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Business Profile

Marketing Software

Wealthery, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 17 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 07, 2023, I bought their Simple Profit System for $97 USD and they explicitly mentioned their 7 days money back guarantee. During the checkout process there was a couple of up selling they offered and one of them is the Scale module which was $299 USD only available on that current page. Since in my mind they were offering a 7 days money back guarantee, But little that I know, the scale module is not refundable, there was no warning or even a fine print in the invoice saying that it is not refundable. I really felt deceived, while I am aware that I was charged for two transactions, the whole ordering sequence was within one continuous process. They only mentioned on the page that the $299 usd is only available on that particular page, but nothing was mentioned about the no refund policy.

  • Initial Complaint

    Date:09/08/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/6/2023, same problem with the other people regarding this company! after watching a video from this company about their service and program, I purchased access to the simple profit system program ($97.00) and then purchased $97 $15K month with ******************* product. I purchased trusting that they were a company with integrity and if I needed to request refund that they were available to do this. I watched the initial video before purchasing anything, I listened to ****** about his program and read the disclaimer before making any purchase. In this video, he states that there is a 7-day refund policy and within the same video, he states in order to obtain one's refund, they would need to email the email account that is associated with a confirmation email one receives after purchase. In the disclaimer before purchase, it states that the 7-day refund policy is available if one has written documentation showing that they tried the methods that ****** discusses in his video. In this video before purchase, ****** fails to mention that the program he is promoting takes at least 2 months before one is accepted as an Amazon affiliate influencer. Therefore, this completely negates a 7-day refund policy. In addition, the email that specifically states to email for a refund request doesn't work when sending anything. I have not heard back from anyone regarding my requests! *** sent several emails and also received a text to my personal phone number asking for more personal information about myself and how they could maximize my experience with Wealthery. when I asked about the refund they stopped responding to my texts. Dishonest in the videos and refusal to honour refunds makes this a company you want to avoid. Extremely disappointing company.

  • Initial Complaint

    Date:08/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had purchased the first 97$ program. Watched the videos, followed his instructions. Sounded to great to continue with the larger purchase to start making a living. There was no talk of having to purchase other digital software and or help to make money. I could not login to the Mastermind program. Emailed approximately 35 times.I got a email saying Im on vacation for the 17 days did you think Im supposed to stop and email you. Well, when you launch a huge release of a product, yes I expect help with a 3000$ program. I have asked someone to call me. NOTHING. All I wanted was a refund and move on. I have never been able to log in. PLEASE HELP! Tried going thru shop pay to get their attention and the email for digital payment *********** is an online iPhone store.email is kicked right back to me.there is no way to contact Wealthery.

  • Initial Complaint

    Date:05/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have had more or less the same issue as the consumer who filed a complaint in March of this year except that I did not authorize a charge to my account. I considered making a purchase from this company but canceled out of that purchase due to all the upsells, but they went ahead and charged my card for the $97 upsell for which I immediately requested a refund via text message, email and several attempted phone calls that I have never received responses to. I am not interested in this product and would like a refund. Like the other consumer who filed a complaint herein, I have not reviewed any materials or logged into any website to date and have not received any acknowledgement of my request. I have called the number provided again for the past five days straight and am redirected to a voicemail. I have yet to receive a response from anyone.

  • Initial Complaint

    Date:03/13/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/7/2023, after watching a video from this company about their service and program, I purchased access to the program ($97.00) and then purchased $49.00 for joining their *************** In the initial video I watched before purchasing anything, I listened to ****** about his program and read the disclaimer before making any purchase. In this video, he states that there is a 7-day refund policy and within the same video, he states in order to obtain one's refund, they would need to email the email account that is associated with a confirmation email one receives after purchase. In the disclaimer before purchase, it states that the 7-day refund policy is available if one has written documentation showing that they tried the methods that ****** discusses in his video. In this video before purchase, ****** fails to mention that the program he is promoting takes at least 2 months before one is accepted as an Amazon affiliate influencer. Therefore, this completely negates a 7-day refund policy. In addition, the email that ****** specifically states to email for a refund request doesn't work when sending anything. One email I did receive after sending my refund request was an email stating that the money, I used to purchase his program went towards the ***************** his wife and him created. This email stated nothing about my refund request. Before purchasing his program, ****** also fails to mention this is where part of the money goes after purchase. I have reached out to ******, an employee who contacted me, numerous times about the refund request and she sent me a link to request a refund and the link doesn't work. Furthermore, I have reached out, via email, numerous times to four email accounts associated with this company and received no responses. I have also tried calling. I feel this company has dishonest business practices and have tried to communicate this to receive my refund to no avail. After purchasing program, this company only sent one invoice.

  • Initial Complaint

    Date:03/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    03/02/2023 I made a purchase on his website that I immediately requested a refund from his customer service email that was supplied explaining that I mistakenly ordered this product, and am not interested in this product and would like a refund. This email was sent within minutes of the purchase. I have not reviewed any materials given or logged into any credentials supplied. I have not received a response or recognition of the customer service reply that they received my support ticket. Upon further review of my credit card charge, this purchase is a recurring charge. I again emailed customer service at the email provided on invoice stating my cancellation request of this service, still no response or confirmation that a support ticket has been submitted.

  • Initial Complaint

    Date:10/10/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/8/2022 Sales page clearly says 100% 30 day money back guarantee Seller ignoring this request. No other terms stated Also was sold on this being 1 week limited promo before price goes up. That is also not true.100% scam avoid this company at all costs!

Wealthery, LLC is NOT a BBB Accredited Business.

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