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Business Profile

Truck Accessories

Tuff Truck Parts Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromNick W

    Date: 11/09/2023

    5 stars

    Nick W

    Date: 11/09/2023

    The best customer service around. I had ordered the wrong part on a Friday night. I emailed the company Saturday morning to cancel my order hoping I wouldnt be charged. I received an email from a real person (****) who told me customer service is closed until Monday and the warehouse fulfills the weekend orders. **** advised she would reach out to customer service on Monday. On Sunday I received another email from **** stating she had the ordered canceled and I could order the correct part. Fantastic. Ordered the correct part on a Sunday, received it that Thursday. Great customer service, best prices around, and quick shipping. A+

    Tuff Truck Parts Inc.

    Date: 11/10/2023

    ****, it was such a pleasure working with you. We greatly appreciate your extra effort to let other customers know of your experience with Tuff Truck Parts. We pride ourselves in giving every customer the best shopping experience. We hope to do business with you again in the future. 
  • Review fromSerge G

    Date: 10/06/2023

    5 stars

    Serge G

    Date: 10/06/2023

    **** is the best in the area at what he does, no question. I travel all the way from Jupiter to him just because I know he will get the job done! Had 2 cars worked on and nothing but the best outcome. Timely, responsive, professional, wouldnt go anywhere else. **** is great as well, always emails the paperwork ahead of time, everything is transparent, A+++

    Tuff Truck Parts Inc.

    Date: 10/09/2023

    Thank you very much for the awesome review. We greatly appreciate your business. Looking forward to doing business with you in the future. 
  • Review fromHunter C

    Date: 06/27/2023

    5 stars

    Hunter C

    Date: 06/27/2023

    Phil and Lisa were great. Super helpful with great customer service. Didn’t know much about what tires to get and helped me out with the best tires and my alignment as well. Will definitely come back and have my business again. Thank you!

    Tuff Truck Parts Inc.

    Date: 06/28/2023

    Hunter, thank you very much for your kind words and review. We value you as a customer and thank you for your business. 
  • Review fromJason A

    Date: 04/17/2023

    5 stars

    Jason A

    Date: 04/17/2023

    Phil went above and beyond to help me out ! I’d highly recommend these guys !

    Tuff Truck Parts Inc.

    Date: 06/30/2023

    Jason, Thank you for the great review! We truly appreciate your business. 

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