Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Brokers

One Source Van Lines LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Brokers.

Reviews

Customer Review Ratings

4.46/5 stars

Average of 390 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRosa S

    Date: 06/18/2025

    4 stars
    What a RELIABLE crew! They took care of everything from packing to loading to delivery, and they did it all efficiently. Furniture was protected the entire way. Truly thankful for their hard work!
  • Review fromJimenez C

    Date: 06/14/2025

    5 stars
    SO IMPRESSED! They arrived early, packed everything efficiently, and protected my valuables like their own. It was the easiest move Ive ever had!
  • Review fromDarrell B

    Date: 06/12/2025

    5 stars
    Id never used professional movers before and Im so glad I did. This crew worked FAST, safely, and got the job done RIGHT.
  • Review fromMichael R

    Date: 06/11/2025

    5 stars
    Couldnt believe how much care they took. Even with a time crunch, they never rushed or cut corners. Everything arrived in mint condition. Thats how you do it RIGHT!
  • Review fromPaul M

    Date: 06/06/2025

    5 stars
    First, after getting my quote from ****** my family pulled together and agreed to help me move into my new house. Second, I want to tell the public about One Source Van Lines LLC. This company hires our military veteran soldiers. After serving our country, our American soldiers need a job and One Source Van Lines LLC hire them. I spoke with ****** and he spoke about his 4 tours to ***********. Without hesitation, I thanked ****** for his services. ****** responded it was a pleasure to serve. ****** continued that this moving company moves a lot of our ***************** families from city to city to their new homes. Great company, great people helping each other. Although I didn't use One Source Van Lines LLC, my experience was top notch. Please note: Don't just take my word, do your research.
  • Review fromLeblanc C

    Date: 06/06/2025

    5 stars
    Ive had some rough moves in the past, but this one was different. They worked smart, communicated clearly, and didnt waste a second. Everything went smoother than expectedHIGHLY recommend!
  • Review fromAustin D

    Date: 06/06/2025

    1 star
    One Source Van Lines uses the bait and switch method when it comes to locking down your business. I shopped around by getting a few different quotes, which they knew, and they offered me the lowest price by far after reviewing all of the items I needed to be moved. It was a no-brainer because the cost for me to do it myself with a UHaul was essentially the same cost after gas, taxes, fees, etc. The cost was just over $2,200 total.They have a rule in there contract where you can cancel up to 72 hours before the move but after that, your locked in. That is okay but they called me 48 hours before my move to walk through my inventory again and confirm timing for pickup. During this time they asked me to send a couple pictures of items. I sent them a picture of my leather couch, chair, desk, etc and they immediately said, The furniture looks bigger than they thought and it will cost more than previously discussed. The new cost they gave me was $3,600. That is a +56.5% increase in price 48 hours before the movers show up and you have no ability to cancel. My inventory was exactly the same and the items were portrayed exactly as I precisely said. I felt cheated and helpless because they took advantage of me. I would have rented a UHaul instead because it would have been more cost ************ doesnt stop here unfortunately. The movers come to my home and take a couple minutes walking around my inventory. Then they say its going to be another ***** cubic feet in the truck and the new cost is $3,800. Now we are looking at a +65.2% increase in cost and I am out in a position where I am helpless. This is a perfect example of a bait and switch. The company offers you a great price to lock down your business and then changes the price on you last minute when you do not have the ability to cancel or make new plans. I read reviews after my experience and it is a common complaint others have as well so this is not the only time this has happened.
  • Review fromQuintero S

    Date: 06/05/2025

    5 stars
    Moving day can be chaotic, but not with these pros around. They had a calm, collected vibe that made all the difference. No items jostled or damaged. Even the disassembly and reassembly was quick. Id trust them again without thinking twice. So GRATEFUL!
  • Review fromJohnny G

    Date: 06/04/2025

    4 stars
    Heavy furniture? No problem. Awkward hallways? Handled with ease. These guys really knew their stuff.
  • Review fromJessica F

    Date: 06/02/2025

    4 stars
    Not a single scratch or ding after moving everything. They worked quickly and efficiently. Totally satisfied!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.