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Business Profile

Department Stores

Beall's, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Reviews

This profile includes reviews for Beall's, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Beall's, Inc. has 260 locations, listed below.

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    Customer Review Ratings

    1.38

    Average of 13 Customer Reviews

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    Review Details

    • Mary Jayne G

      Date: 03/15/2024

      I have had problems with both Bealls Outlet Location ,and major PROBLEMS WITH THE WAY CUSTOMER SERVICE HAS TREATED ME WHEN I CALL WITH A PROBLEM. they are rude, condescending and act like they're Nazis and doing me a favor because I. Spend money at their stores.

    • BETTY W

      Date: 04/24/2023

      I do have an account with Bealls. Bought a few things a couple of years ago an nothing until I bought some women's tee shirts that were inferior material and called Customer Service to let them know that they will be returned once they send me a shipping label. Well, she told me that I would have to pay for shipping on my end. Ups charged me 21.07 to ship. I was shocked to have to pay that much for inferior items. Called Customer sv and she told me to send the receipt from Ups and they will issue me a check within 4 to 6 weeks for that amount that I had paid to ship. My email showed that they got the items but they DISCOUNTED EACH TEE SHIRT AND TOLD ME THAT I NOW OWE THEM LIKE OVER 40DLS AND WILL NOT GET THE UPS CHECK. I TOLD THEM MY ACCOUNT SHOULD BE ZERO BUT SHE ARGUED WITH ME AND SAID I HAD LATE FEES. FOR WHAT DO I HAVE LATE FEES. ????? JUST A BUNCH OF CROOKS

    • Barbara V

      Date: 07/27/2022

      Barbara V

      Date: 07/27/2022

      The accounting practices of Bealls or their bank, Comenity Bank are suspect. Two months ago I closed my Bealls credit card account due to their billing practices and unclear electronic communication. Two months later I see that I have a bill for $6.00, consisting of a $2.00 minimum interest fee, a $2.00 late fee, and a second minimum interest fee. I received no satisfaction from the Comenity Bank representative and he insisted that the amount had to be paid. I've paid it out of sheer frustration and again was assured that the account is closed and no further charges would be incurred. If I could select no stars, I would. I will no longer do business with Beall's.

      Beall's, Inc.

      Date: 08/05/2022

      Ms. ******, thank you for sharing your experience with Comenity Bank with us. Please contact our corporate office at ************ or by email at ***************@beallsflorida.com. It is our assumption considerations are generally given by the bank for the initial fee but we'd like to review and help if we can. You may include a copy of your BBB complaint in your email and reference: ************** in the subject line of your complaint please. We do appreciate our customers and hope we may satisfy your concerns.

      Kind Regards,
      Bealls Customer Care

    Beall's, Inc. is NOT a BBB Accredited Business.

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