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Business Profile

Marketing Consultant

Sunset Escape

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Reviews

Customer Review Ratings

1.67

Average of 30 Customer Reviews

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Review Details

  • Christoper P

    Date: 04/22/2024

    I was first contacted by Sunset escape December of 2023, I had been desperate to leave my Wyndham by this pointthey had their representative ***** handle my points package and I could not be more happy with the service. They found me an excellent buyer, ***** walked me through the entire process and Im finally free! Highly recommend, great people, great service. Thank you *****!

  • Joan W

    Date: 04/06/2024

    Joan W

    Date: 04/06/2024

    Sunset Escape is a Scam. Last year we got a call from this company stating that they would be able to help to get ridge of the Time Share with BlueGreen in ***************. Within 3 months! We were told that they had very good successful rates,. Desperate to get out of this mess that we were in, and because it was the cheapest one that was willing to help we paid $1500.00. To their representative. Unfortunately after months of lies and empty promises, I received a phone call to tell us that Holiday Inn Hilton was taken over BlueGreen. They could get us out of the contract if we came up with an extra $2700.00. I was so upset this company had the nerve to ask for more money and they hadn't fulfill their obligations for the first $1500. The customer service was terrible, they know that they could not help people in my situation get of these Timeshares. It was a Scam from just street, and they get people like me that is wanting get out of these timeshares because of all the hidden coast that you're not told up front. Please do not do any business with Sunset Escape nor BlueGreen *******************

    Sunset Escape

    Date: 04/10/2024

    Client signed up for marketing and advertising services. Client was being marketed outside of their contract date. Client was offered an optional and additional marketing program since they were outside of their contracted agreement. Client was spoken to multiple times over the coarse of their marketing agreement and is still being marketed.

  • Toni F

    Date: 02/15/2024

    Toni F

    Date: 02/15/2024

    Absolutely do not do business with this company! They will take your money, make promises they cant keep, ask for even more money, and you will still own a timeshare that you cant get rid of. I have asked them to lower the price, but still no results. Empty promises, and no results.

    Sunset Escape

    Date: 02/19/2024

    Hello, we would love to address any concerns you may have. I will have a representative reach out to you.

  • ANA S

    Date: 02/02/2024

    ANA S

    Date: 02/02/2024

    I should have read the below review before because on October 2nd, 2023, I was contacted by **** from Sunset Escape with the promised that they would sell my timeshares with Bluegreen by the way I don't owe on those but realize the maintenance fees are killing me and the places I want are never available for the dates I want, the idea that these were selling seem great for me, and I had a chance to recoup some of the money I had already spend. The fact that they have a A+ Rating in BBB made me feel that I was dealing with a reputable business. They were good calling me every Monday since the moment of signing the contract and paying $4,684.94 to tell me the same story that they had some good presentations during the week and that there was a good chance... but we had a contract for 90days. It has been over the 90 days since I signed the contract and a month since those phone calls stopped and even though I call and live messages no one returns my phone calls. I guess I got SCAMMED please do not believe in these people to take you out of your timeshare, it's really not true...

    Sunset Escape

    Date: 02/06/2024

    Client has been marketing and advertising with us since 10/3/2023. Client has spoken to their representative on multiple occasions dates being 10/4/2023, 10/16/2023, 10/23/2023, 10/30/2023, 11/14/2023, 11/20/2023, 12/27/2023, and additionally out of contract prior to today on 1/26/2024. Additionally our agreement states "Owner gives SUNSET ESCAPE full permission to market and advertise the property(s) at the price and terms stated below beginning on the date of signature. This advertisement is for 90 days." Client has had their marketing continued at no cost outside of their 90 day agreement.

    Sunset Escape

    Date: 02/08/2024

    Client has been marketing and advertising with us since 10/3/2023. Client has spoken to their representative on multiple occasions dates being 10/4/2023, 10/16/2023, 10/23/2023, 10/30/2023, 11/14/2023, 11/20/2023, 12/27/2023, and additionally out of contract prior to today on 1/26/2024. Additionally our agreement states "Owner gives SUNSET ESCAPE full permission to market and advertise the property(s) at the price and terms stated below beginning on the date of signature. This advertisement is for 90 days." Client has had their marketing continued at no cost outside of their 90 day agreement.

  • Rod Q

    Date: 01/29/2024

    Rod Q

    Date: 01/29/2024

    In August 2023 I contracted with Sunset for the marketing and sale of our timeshare. We have owned the timeshare for over 20 years. It is located in a very nice area in the Northern *****. wine country. I was told at the time that it was a very popular area and the sale of our time share should go well. The initial timeshare sales price seemed high and I was more than willing to sell for quite a bit less. I was told that they (Sunset) would stay in touch and let us know about any offers. Subsequent to the initial offering price I have authorized the lowering (significantly) of the offer price. I have received no feedback in the 6 months since contracting with Sunset. All the communication has been one way. I was given the name of one "salesperson" after a number of attempts to find out what was going on with our property. We live in ****** so there is a significant time difference with Fla. We arranged to speak over the phone at 7 am HST. No phone call was forthcoming,,,,all I got was a message that he was in meetings all day but never any direct communication. Since that time I have tried, unsuccessfully, to have updates and have requested a full refund of the SIGNIFICANT funds that I have paid Sunset. Since 12/2023 NONE of my e-mail inquiries have been addressed. The single star rating is definitely not even merited and has been left only to complete this review.

    Sunset Escape

    Date: 01/30/2024

    Client signed an agreement for 90 days of marketing and advertising on 08/04/2023. In their agreement in section 1 it states "Owner gives SUNSET ESCAPE full permission to market and advertise the property(s) at the price and terms stated below beginning on the date of signature. This advertisement is for 90 days. Owner acknowledges that he/she is *********** place the property(s) for market and advertising and that this agreement does not guarantee a rental or sale, however, all offers received will be forwarded to the owner. " Client has had continued marketing services outside of the 90 day agreement and has been difficult to contact. Client was spoken to 11/20/2023 at 3:47pm for 00:01:58 seconds, left a voicemail on 11/30 at 4:10pm, client called in 2 times on 11/30/2023 at 4:44pm and left a voicemail on a third message the same day and time after office hours. Client was called and left a voicemail on 12/8/2023 at 1:01 pm and was left an additional voicemail on 12/26/2023. Client called back 12/27/2023 at 10:33am and left a voicemail. The ability to communicate effectively has been unsuccessful on both ends.

  • Stacy B

    Date: 12/14/2023

    Do no business with *************************** or anyone who supports his actions. They take your money by saleing you a dream they can't deliver. I would have given it a zero but it wouldn't let me. BEWARE!!!!!!!!!!YOUVE BEEN WARNED!!!!!!!!

  • Leslie M

    Date: 12/12/2023

    Leslie M

    Date: 12/12/2023

    I spoke to a representative at this company by the name of *****************************. He was very patient with explaining to me how this benefit works. I was a little impatient, but he remained calm, and as a matter of fact. He further even convinced me to speak to his superior. His superior was able to show me the benefits and I immediately signed up for this wonderful vacation package. My husband and I will be booking our first trip in two weeks. Although booking is available immediately. Thank you again, *******.

    Sunset Escape

    Date: 02/06/2024

    Thank you so much for the wonderful review, we are so happy to hear, and hope you had a great trip!

  • Deana V

    Date: 03/29/2023

    Deana V

    Date: 03/29/2023

    One of the best in the business. I highly recommend them.

    Sunset Escape

    Date: 03/30/2023

    Thank you so much, we are so glad we were able to help!

  • Jackie P

    Date: 03/29/2023

    Jackie P

    Date: 03/29/2023

    Great people. Took their time explaining everything to me. Would highly recommend them and do business with them in the future.

    Sunset Escape

    Date: 03/30/2023

    It was our pleasure taking the time and making sure everything was transparent and understood. If you ever need anything in the future never hesitate to reach out.

  • James G

    Date: 03/14/2023

    James G

    Date: 03/14/2023

    Made the process as easy on me as possible. They handled everything!Thankful for everything you guys did!

    Sunset Escape

    Date: 03/15/2023

    We appreciate your review, it was our honor to have the opportunity to help you with your needs. You're very welcome and we look forward to helping you in the future.

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