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Business Profile

Vitamins and Supplements

Mercola.com Health Resources

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This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Bill M

    Date: 04/29/2025

    Bill M

    Date: 04/29/2025

    I recently purchased Dr Mercola Antarctic Krill oil. The product arrived with no safety seal (Ever heard of what happened with Tylenol). This business likes to BS everyone about how careful they are. My guess is this is just another bunch of stupid morons who think they will fly under the radar. Looking into my crystal ball I see a team of inspectors who arrive with no notice and the media in tow and they get shut down for not following correct procedure. Ooops!




    Mercola.com Health Resources

    Date: 05/05/2025

    Thank you for reaching out and sharing your concern. Were very sorry to hear about your experience and take product safety and customer feedback seriously.


    Our ********* is manufactured with both an inner and outer safety seal as part of our strict quality control procedures. We understand how important this is and want to ensure we address your concern thoroughly.


    To assist you further, could you please provide your order number? Unfortunately, we were unable to locate an order under your name or email address as provided. Once we have that information, well be able to issue a reshipment of the product right away and report this incident to our ***************** team for full investigation.


    We appreciate your patience and the opportunity to make this right. Please let us know the order number at your earliest convenience so we can proceed.

  • Dave J

    Date: 10/03/2024

    Dave J

    Date: 10/03/2024

    I just ordered a $75 book. This site advertised free shipping for a minimum order that was less than my purchase, but it charged me an extra $4.95 for shipping. This site also advertised a discount code of 20% on a first order that was not honored. An explanation appeared that the price was already the best they could do. If I did not want the book as much as I do, I would pass on this purchase. If this organization is consistant with their promises, I might never see the book.

    Mercola.com Health Resources

    Date: 10/17/2024

    We apologize for any confusion regarding your recent order.


    Please note that our free shipping applies to all orders of $99 or more. As your order was under this threshold, a shipping fee of $4.95 was applied. For further details, you can refer to our shipping policy, https://www.mercolamarket.com/pages/domestic-shipping. Additionally, a banner indicating our free shipping offer is prominently displayed at the top of our website for both the U.S. and Canada.


    Regarding the 20% discount, this is a promotional code that must be entered during the checkout process. Unfortunately, we did not see a promo code applied to your order. If you could provide us with the code, we would be happy to process a refund for the price difference.


    According to FedEx tracking, your order was successfully delivered on Sunday. We hope you enjoy your book! Please feel free to contact us with the promo code for any refund assistance. 


     


     

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