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Business Profile

Metal Building

Signature Building & Carport LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    invoice receipts (3)Email from owner on 2/5 intending refund statement from building manufacturer no payment received from signature building

    Business Response

    Date: 05/14/2024

    Signature Building and Carport LLC Recognizes the refund owed to ***** and intends to make payment as soon as the funds are available. 

    This company experienced a financial setback and we are actively working to rectify the situation and ensure debts are paid. 

    Due to a personal health issue we havent been able to recover the losses encountered as quickly as initially anticipated and do continue our efforts to produce the business necessary to repay our debts.

     

    Customer Answer

    Date: 05/15/2024

     
    Complaint: 21674469

    I am rejecting this response because: you've stolen ***** dollars from me you don't reply to emails or calls you have shown nothing but cowardice your personal problems aren't mine the money sent was never forwarded to the manufacturer and at point it is just plain theft **** you won't be able to continue this much longer

    Sincerely,

    ***********************

Signature Building & Carport LLC is NOT a BBB Accredited Business.

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