We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Searchers of Records

DegreeSearch.org

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unsolicited robo calls that happen nonstop. They are also from the nearby area which makes it confusing for me since I am job searching.

    Business Response

    Date: 03/14/2025

    We have added your phone number to our Internal Do Not Call list.

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unsolicited robo calls

    Business Response

    Date: 09/06/2024

    We have added your phone number to our Internal Do Not Call list and notified our partners to add you to theirs as well. Please let us know if these issues persist by contacting us at ****************************

  • Initial Complaint

    Date:07/11/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They somehow got my number and I ask that they stop spamming me with so many random phone calls from all over and delete my information.

    Business Response

    Date: 07/15/2024

    We have added your phone number to our Internal Do Not Call list and notified our partners to add you to theirs as well. Please let us know if these issues persist by contacting us at ****************************

    Customer Answer

    Date: 07/16/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************

  • Initial Complaint

    Date:05/17/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never gave my information to this business, but they have called me every 1-2 days for the past few weeks. Each tie, it's obviously a robocall; I hang up and block the number, but they call back using a different number the next time.

    Business Response

    Date: 05/20/2024

    We apologize for the unwanted calls that you have received. We have added your phone number to our Internal Do Not Call list and notified our partners to add you to theirs as well. Please let us know if these issues persist by contacting us at ****************************

  • Initial Complaint

    Date:09/28/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Keep getting unsolicited calls from them from different phone numbers. I block the numbers every time but by they keep calling. I dont know how they got my number. They are not receptive at all to me telling them to stop calling me. Its clearly a scam.

    Business Response

    Date: 10/04/2023

    We are in receipt of your complaint and have investigated your issues mentioned with our call provider, who placed calls in response to a request for additional information that we received. Your phone number has been added to our Global Do Not Call list. 

    Customer Answer

    Date: 10/05/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:08/14/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "DegreeSearch" keeps calling me multiple times a day from different numbers. I block every call I get but somehow they just keep calling from random numbers with a robot asking if I can hear her ok. I have NEVER done business with them and never will. I ask for a manager and I get hung up on by the robot. This has been literally every day since June 2023 as you can see from the pictures I added. I want them to stop calling me ASAP and take my number off of their call lists!

    Business Response

    Date: 08/21/2023

    We have investigated your complaint and are addressing the issue with our call provider. You have been added to our Global DNC list. Please reach out to us at *************************** if you have any further issues.

    Customer Answer

    Date: 08/21/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:07/20/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    EXCESSIVE CALLING. I receive scam phone calls from degree search multiple times a day. They say they are a company that helps job seekers find a job. I block the number and they just keep on calling from different numbers. Its harassment. When I tell them to take me off of the call list they immediately hand up on me and a different representative from a different number will call me again.

    Business Response

    Date: 08/07/2023

    We have investigated your complaint and addressed the issue with our call provider. You have been added to our Global DNC list. Please reach out to us at *************************** if you have any further issues.

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business continues to call robo call me from random 469 area code numbers at all times of the day. This is harassment. I have never done business with this company or requested any services from them. Im requesting that they will stop calling me on their behalf or on behalf of any of their associates. Im requesting that I be removed from their calling, email, or any other lists they have me on.

    Business Response

    Date: 06/23/2023

    We have added your number to our internal Do Not Call list. 

    Customer Answer

    Date: 06/26/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:06/01/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business will jot stop xalling me with a robo caller. I have blocked multiple numbers and they will call from a different number every day now. I need this to stop.

    Business Response

    Date: 06/02/2023

    The number provided has been added to our internal Do Not Call list. 

  • Initial Complaint

    Date:05/19/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Excessive calling. I need this company to STOP constantly calling me. I did not inquire about this, and I am NOT interested in this. I am constantly blocking the numbers they call on then they call from another. I have asked to be removed from the call list and they just hang up on me. Please make this stop. Thank you

    Business Response

    Date: 05/22/2023

    We have added the number provided to our internal Do Not Call list. We are also investigating your claim about not being added per your previous request.

    Customer Answer

    Date: 05/22/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

DegreeSearch.org is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.