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Business Profile

Background Checks

National Public Data

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 30 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got an alert from *********** that this company had my social security number (for absolutely no reason, I never have done business with them!) and that it was leaked on the dark web. Why did they have my information and were so careless with it! It seems illegal. I am contacting a lawyer about it, they should all be in jail.

  • Initial Complaint

    Date:09/17/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting notifications from my credit bureaus stating I have received a credit breach with national public data Everyday multiple times a day I want this company to stop immediately from running my credit. This company should be completely shut down. So people dont become victims to identity theft and more I will be having my attorney reach out to this company as well

  • Initial Complaint

    Date:09/17/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal information is listed in this site. This includes my name, address, date of birth, social security number. *** reported and asked to be removed. Ive reported this to social security, all three credit bureaus.

  • Initial Complaint

    Date:09/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This agency has experienced a data breach which has caused my information to be placed on black market websites. My name, email and ssn. I have never interacted with this agency or asked them to store any of my information. I am not even sure how they would have obtained any of my records. Additionally they never contacted me about the breach, I was alerted by my own identity theft tracing applications. I have multiple that relay breach data alerts when these happen with companies and/or websites. They are all rentable companies including ****** which has provided that National Public Data is storing my social under someone elses name and address. This would mean they have fraudulent records in their system. I am requesting that they completely remove my information and provide recourse to my information being listed on the dark web. I already have secured fraud alert on my profiles however I DO NOT WANT MY INFORMATION ALL OVER THE BLACK WEB FOR ANYONE TO SEE. What makes companies think you want your name, address, emails and ssn around for anyone to have and use fraudulently outside of the credit bureaus which can be done easily by criminals. I never asked you to store my information and all corporations should be fined heavily when they dont protect their systems. They all can claim cyber insurance claims and get paid but the consumer is the one that suffers and has to do all these extra task and protection to make sure they stay clear. This is unacceptable and should be illegal!

  • Initial Complaint

    Date:09/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today 9/12/24 was informed of my social security number being available due to data breach at company that I've never heard of ( national public data) they have zero reason to have any of my personal information due to fact I've never done any business with them. They refuse to delete or remove info which they never obtained my permission to have.

  • Initial Complaint

    Date:09/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was informed that a data breach on my *** through this company. I want inquiries removed from my credit, phone call, & never to hear from them again.

  • Initial Complaint

    Date:09/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received 9 Alerts on 9/4/2024, that my Social Security Number has been Compromised between 8/20/2024 and 8/21/2024.All 9 Alerts shows clearly that the Scammers used "NationalPublicData.com to Gain Access to ALL my Personal Information, And Attempted to either Apply for New Credit Cards and/or Take out Loans and/or Title Transfer using Quick Claim Deed Forms, etc etc..!I have Email this Website to Delete ALL my Personal Information from this Website NOW, Along with Photos, 2 of the 9 Alerts I received..!I'm and Sick of being Compromised by this Fraudulent Scammers..!Somebody needs to Put a Stop to this Criminal Activity that has Taken over the World..!

  • Initial Complaint

    Date:09/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Notice received today 09/06/2024 that my data was leaked via an unsecured website that shouldn't have any of my information in the first place. This company is complete trash and should be removed from this planet.

  • Initial Complaint

    Date:09/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this company sold my personal, confidential, and private information to bad actors which facilitated compromise on my personal email, compromise my confidential identifying information, compromise to my banking information, and compromise to all other services linked to the above mentioned information. there is no option for consent or opt out with the exception of laws enacted in 4 states. unauthorized sale of confidential (identifying) information is illegal; this company states that they operate within the confines of the law, however my 20+ alerts for email logins in *****, *****, and *******, and my stolen identity, prove otherwise. i demand restitution for the illicit, unethical, and otherwise illegal activity perpetrated by this business, as well as ALL of my information expunged from their system with no further use of my information for any reason in perpetuity. failure to provide this reasonable recompense will force me to pursue litigation.

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have contacted them twice to Opt Out and they will not respond. It looks like they do not care about this data breach. There are 10 inquires with all of my past information such as addresses. Sometimes phone numbers I do not recognize, but using my social security number.

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