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Business Profile

Threat and Fraud Assessment

Home Title Lock

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Threat and Fraud Assessment.

Reviews

Customer Review Ratings

3.14/5 stars

Average of 37 Customer Reviews

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Review Details

  • Review fromMark L

    Date: 05/14/2025

    2 stars

    Mark L

    Date: 05/14/2025

    I got what I paid for but had to unsubscribe because I couldn't maintain the subscription -- I was broke at the time. They did detect the new ownership of a house that I did sell. When Home Title Lock confirmed the cancellation, their e-mail sounded like a chain letter warning me of dire consequences if I didn't re-subscribe.

    Home Title Lock

    Date: 05/15/2025

    Hi ****!

    I'm glad that you found our services satisfactory!

    I'd love to learn a little more about your experience with the cancellation email -- our goal when crafting these emails is to be as concise as possible: now that you have cancelled your services, your property is no longer covered with our ************************************* services, and if it was a mistake, to call us and have it restored (the body of the email is 3 sentences long). However, I'd love to know how we can improve it if it's coming off "chain letter"-y. Thanks so much for your help!

  • Review fromMelanie L

    Date: 10/30/2024

    5 stars
    I recently started to get numerous calls from "collection firms" that would repeat my social security number, date of birth, home address and other sensitive information to me while telling me they were filing a lien against my home. None of these debts were mine or on my credit reports which I have been watching closely since 2015. When I was advised by an attorney I work for to get Home Title Lock to be sure that no mortgages or loans would be taken out without my knowledge, I jumped to action. Within 24 hours I was able to breathe again since I got my title search back showing that nothing has happened thereon since I bought this home. Definitely suggest this service if you find yourself a victim of a data breach so severe.
  • Review fromRyan L

    Date: 10/04/2024

    1 star
    Signed up for this service but never received my "Comprehensive Title Report" that was supposedly a $100 value. They make it VERY difficult to cancel. You can't cancel in the login portal and must email customer service. When I emailed to cancel they asked me if I was sure and to confirm my decision THREE times before processing the cancellation. They did not honor the free 30 days after cancellation. Very shady tactics. They do not have my trust
  • Review fromGeorge S

    Date: 08/18/2024

    5 stars
    When I inquired about Home Title Lock I spoke with ****** ********, who was able to answer all my questions. He was very helpful and extremely knowledgeable about the circumstances under which someone would be able to surreptitiously steal the title of my home through nefarious means. I was somewhat skeptical at first, but the more he explained the scenarios that have taken place in the past, the more I realized that this is a very real possibility. Given the nature of what scammers are doing these days, and how easy it is to file the necessary documents, it became clear that this was a very worthwhile investment. ****** was a huge help, and the process of signing up for this protection only took a few minutes. I highly recommend Home Title Lock, its a very affordable and easy way to monitor the title to someones home and property. It was great to work with ******, and the company has a solid track record.
  • Review fromWallace W

    Date: 08/12/2024

    5 stars

    Wallace W

    Date: 08/12/2024

    I am very happy with the service so far. I now have peace of mind that my title is protected.

    Home Title Lock

    Date: 08/13/2024

    Hi *******! Thank you for your review -- we're happy to be of service and to lock in your peace of mind!
  • Review fromKay C

    Date: 08/12/2024

    5 stars

    Kay C

    Date: 08/12/2024

    The Home Title Lock team is helpful and knowledgeable. They have always been very transparent and answered all of my questions accurately. I appreciate all they do for their customers.

    Home Title Lock

    Date: 08/13/2024

    Thank you so much, ***! That's absolutely what we strive for and we're very happy to be of service!! 
  • Review fromMark G

    Date: 06/21/2024

    5 stars

    Mark G

    Date: 06/21/2024

    Very professional, on top their game! It would be foolish to not have home title lock. The cost is peanuts to protect your home so its an easy decision. Im a lifetime member!

    Home Title Lock

    Date: 06/23/2024

    Thank you for your review, ****! We're so glad to be of service and to have you with us for life! ??
  • Review fromLeslie P

    Date: 06/21/2024

    4 stars

    Leslie P

    Date: 06/21/2024

    When I have a problem and call Home Title Lock they are very responsive. I get to speak to a real person without having to answer a bunch of automated questions, or be on hold a long time. I really appreciate the monitoring service because I have more than one property.

    Home Title Lock

    Date: 06/23/2024

    Hi ******! We are so glad that you had a good experience with our team! We're happy to be of service and we're glad to give you the confidence and peace of mind that comes with talking to real people and not recordings!
  • Review fromCarolyn S

    Date: 06/12/2024

    5 stars

    Carolyn S

    Date: 06/12/2024

    ****** was very professional and very informative., and I appreciate his expertise.

    Home Title Lock

    Date: 06/13/2024

    Thank you for your review, *******! We're so happy you had a great experience with ****** and we're happy to be of service!

  • Review fromJoan W

    Date: 06/03/2024

    5 stars

    Joan W

    Date: 06/03/2024

    I have had Home Title Lock for a few years on two houses. Very pleased with the service.

    Home Title Lock

    Date: 06/05/2024

    Thank you for your review, ****! We're glad to be of service!

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