Reviews
This profile includes reviews for Kyle Plumbing II, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 12 Customer Reviews
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Review fromJesus V
Date: 04/17/2025
5 starsJesus V
Date: 04/17/2025
Mosh was amazing. Knows her stuff, pleasure to work with.
Kyle Plumbing II, Inc
Date: 04/21/2025
Thank you very much for your kind words.Review fromShelly G
Date: 04/14/2025
5 starsShelly G
Date: 04/14/2025
I currently work for Kyle Plumbing. This company is top notch with customer service and all technicians are highly qualified for all your plumbing needs. We have a permitting department that handles all permits and also a backflow department to handle all backflow requests. The girls in the office are great and very organized. Call us for any and all plumbing needs!Kyle Plumbing II, Inc
Date: 04/16/2025
Thanks so much for the review!Review fromDennis M
Date: 04/13/2025
5 starsDennis M
Date: 04/13/2025
Shelly is the Best!!! Excellent customer service skills and extremely knowledgeable and helpful throughout the whole process. Thou I hope I never have any plumbing problems again ?? Shelly will be my 1st Call.Kyle Plumbing II, Inc
Date: 04/15/2025
Thank you very much for your review - we greatly appreciate the feedback. ****** is a valued employee of the company for sure!Review fromJanice R
Date: 03/12/2024
5 starsJanice R
Date: 03/12/2024
I've been working with Diane ************ when I need service done because she's been there a while and knows exactly what I needKyle Plumbing II, Inc
Date: 03/14/2024
******, thank you so much for you kind word! ***** is a stellar construction manager and we are lucky to have her. Glad you had a great experience :).Review fromBrian D
Date: 01/09/2024
1 starBrian D
Date: 01/09/2024
Called and the lady on the phone wasn't very nice and also said they couldn't do a job because the demolition hadn't been done yet.. like obviously you can't install something when there's something already there. I didn't ask about demolition or anything only if they could do some plumbing work (which was within their capabilities). Very unprofessional and not very knowledgeable. **************** representatives should be friendly and more than willing to work with you to help find a solution that works for everyone.Kyle Plumbing II, Inc
Date: 01/22/2024
Hi *********** I am sorry to hear about your experience. The 800 number is mainly for immediate service work. We have a separate construction/estimating team. I am happy to have someone from *************** team reach out to see if we can help. Please feel free to call the office and ask for *****. My apologies about any confusion on our end.Review fromLisa O
Date: 12/28/2023
5 starsLisa O
Date: 12/28/2023
Timely, skilled and friendly. What more could a customer ask?Kyle Plumbing II, Inc
Date: 01/22/2024
Thanks ****! Toilet repair, garbage disposals, and sink installation is what we do. Glad our office is so close to ************* that we were able to assist quickly. We appreciate you and your business.Review fromGloria L
Date: 12/28/2023
5 starsGloria L
Date: 12/28/2023
************** in sending someone out. ****** was amazing so polite so professional.Kyle Plumbing II, Inc
Date: 01/22/2024
Thank you for your kind words ************* Glad to help the community of ********** and assist you with the shower repair. We appreciate your business.Review fromTiffany T
Date: 12/07/2023
5 starsTiffany T
Date: 12/07/2023
Fast service. Eddie was helpful and very nice. Went above and beyond.Kyle Plumbing II, Inc
Date: 01/22/2024
*******, thanks so much for the positive feedback. Toilet repairs in ********** are becoming quite popular. Have a great day -- we appreciate your business.Review fromJanie M
Date: 12/01/2023
5 starsJanie M
Date: 12/01/2023
Im extremely happy with the work that was done. The technician, ***********************, was polite, explained what needed to be done/cost and answered all my questions. I would highly recommend **** Plumbing!Kyle Plumbing II, Inc
Date: 01/22/2024
*****, thank you so much for the positive feedback. ****** is a great technician and we are glad you feel the same. Water filtration systems in *************** is one of our specialties. We appreciate your business!
Review fromSHIRLEY U
Date: 04/18/2023
1 starSHIRLEY U
Date: 04/18/2023
I paid $701 ($726 - $25 for first time customers, first and last for me) for a small single handle faucet with installation. Instead of asking me what type of faucet I'd like to replace mine with, the plumber came in with a large single faucet (made by Wolverine Brass, which I had never heard of) after being gone from my condo for 15 minutes. The spout was 8 1/2" high instead of the 4" inch that had broken. I have a very small kitchen and after he started to install it I told him it looked enormous in that space, and I didn't want it. After two more trips to his truck and packing up all his tools, he miraculously found a faucet similar to mine. I paid $150 for the first 45 minutes and $225 for three more 1/2 hour segments, $375 labor. I guess being a single mom didn't help much, I often feel I'm being taken advantage of.Kyle Plumbing II, Inc
Date: 04/24/2023
************************:
After reviewing what took place with your service call on April 17, 2023, and speaking with the technician, you were charged for 2 and 1/2 hours, at the service rates you were quoted when you contacted us. Our reputation is very important to us and we never have, and never will, take advantage of a customer. We regret that you feel this way and apologize for any miscommunication or misunderstanding.
We're glad that you now have a faucet that you were ultimately pleased with and that it is working properly and not leaking.
Thank you for your business.
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