Reviews
This profile includes reviews for Kyle Plumbing II, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 12 Customer Reviews
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Review fromHoward H
Date: 12/21/2022
5 starsHoward H
Date: 12/21/2022
They went above and beyond to get my clog issue fixed. Great work ethic.
Kyle Plumbing II, Inc
Date: 12/22/2022
******************,
Thank you very much for taking time to write a review about your experience with **** Plumbing. We appreciate you and look forward to serving you again in the future.
Review fromJames A.
Date: 08/10/2022
4 starsJames A.
Date: 08/10/2022
The work performed by the technician was very well done and the cost was within reason, however I spent 10 minutes telling them what I needed to have done on the phone when I made the appointment only to have the technician arrive and ask me what he was there for...huh? Also when I made the appointment I was told that they needed the water turned off at the main for my condo for 2 hours between 10am and 12pm. I requested it be off from 10 to 1pm just to be sure. I assumed that this meant they would be at my condo at 10am to do the work. At 11am I called because no one had arrived and was told that the window was not to do the repair but a window for the technician to arrive to start the job. Fortunately he arrived around 11:45am and was able to do the work before the 1pm time I had given the condo association. I think a little more explanation of what that 2 hour window covers should have taken place.Kyle Plumbing II, Inc
Date: 08/11/2022
************:Thank you for taking the time to write your review about your experience with **** Plumbing. We appreciate your feedback and want to apologize for the miscommunication regarding our window of time. It is the policy of the company to make sure our customer understands that the tech can arrive as early as 10am or as late as 12:00pm. Thank you for bringing this to our attention so we can correct the issue moving forward. I'm happy to hear you were pleased with the service you received and hope we can build a lasting relationship . We look forward to serving you again.Sincerely, *********************
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