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Business Profile

Auto Parts

Gwa Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Gwyn H

    Date: 06/20/2024

    I ordered this item on April 4 of 2024. It has already failed. It come with a lifetime warranty from the manufacturer. Its already pass time to return to ****** and I understand that. However I was directed by Amazon to contact the manufacturer and request a replacement. Ive called 4 or 5 times and left a voicemail each time. I written three emails and each time I received an automated email saying that my inquiry is being handled and I would be contacted soon. As of 6-20-24 I have not received a return from the messages that was left on voicemail or a email addressing my concerns. The customer service response from the manufacturer GWA Auto Parts is less than desirable. Do not buy this product. I will also leave a negative review on ****** for GWA Auto Parts.

  • Brian O.

    Date: 03/10/2024



    I bought a 7.3 icp sensor with a lifetime warranty. The original sensor failed and they did send me one without a problem. Approximately a year later the sensor went out again. This time when I emailed them they said it's the Company's policy that the Lifetime warranty only covers 1 part/return Totally a bait a switch Tactic. People please be aware of their lifetime warranty policies when buying parts. Lifetime is lifetime Period. *****

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