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Business Profile

Digital Marketing

Scale Strategy Group, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes this company scam me they promise for service and they did not give me any services and I was lie to over and over again, they took my money and I never received one lead

  • Initial Complaint

    Date:10/04/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/1/22 I paid a deposit of $750 and about $350 in ******** ads.The company promised to double or triple the amount of business I already had. Their ads promise not to lower pricing. I was told to lower my price, The ad promised to get me 2 clients the first week of posting ads . They promise 29 clients within 3 weeks. I had 1 client book, that was over the age of the ads limitation of 65 years old. She was 72. And came in for a complimentary consultation which I dont offer in person. There was another women who booked and no showed, and a 3rd gentlemen who booked and also no showed. However it took weeks just to get 3 clients that all fell thru with no service and not the 2 in the first week or close to 29 in 3 weeks. When I requested a meeting to discuss the issues I was blamed for why clients didnt book. I spent a few hundred dollars on top of the deposit for ads on ******** that werent working. I contacted my attorney, after the owner offered me half of my deposit if I signed a release. My attorney told me not to sign the release because the deposit was not written in the release. I was able to be refunded for the deposit thru my bank, but could not obtain what was spent on ads from ********.

  • Initial Complaint

    Date:09/15/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company advertised that they are providing advertisement services for spa and salon. They charged $1,500 to start and $499 per month afterwards. They never provided me with any services due to technical difficulties they were having. I checked my account in September and noticed them still charging me and not once have they provided the service. I have called, emailed and texted on numerous occasions and no one has gotten back to me. This is unethical business practice and should not be allowed to continue with these deceptive practices. Please help me!

Scale Strategy Group, LLC is NOT a BBB Accredited Business.

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