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Customer Review Ratings
Average of 68 Customer Reviews
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Review fromDONALD B
Date: 07/21/2025
5 starsI have been working with Carlos S. about a month. He has been wonderful and a great help. Very knowledgeable, very responsive and communicates at a high level. I appreciate everything that he has done for me and has provided me with the knowledge that I need to help me in my situationReview fromJohnny G
Date: 07/19/2025
5 starsThe representative ****** ******* has been excellent. She is very helpful, informative, and professional.Review fromArt M
Date: 07/14/2025
4 starsArt M
Date: 07/14/2025
I've been working with ******* ****** and the whole process was hard at the beginning but its a simple process. Just follow their directions ******* will provide you with great service and I'm so glad I found them.
Coastal Debt Resolve
Date: 07/15/2025
Thank you so much for your kind words! Were glad to hear that ******* was able to guide you through the process and provide great service. We know it can feel challenging at first, and we appreciate your trust and commitment. Were grateful you found us and were here for you every step of the way!Review fromSamantha R
Date: 07/01/2025
5 stars****** ******* Has truly helped me through my situation, answering all of my concerns with her professional expertise!Review fromPaul C
Date: 06/19/2025
5 starsPaul C
Date: 06/19/2025
My name is **** ******** and Ive worked with Coastal for months now. My experience has been nothing short of fantastic. My experience started with *** ***********. *** took my cold call while my anxiety was very high and as I was coming off of a bad experience with another debt company. *** was the reason I initially signed up for the program. He has been amazing for me through this entire process. ****** ******* has also been fantastic for me. Multiple times ****** has taken time out of his day to answer questions I had an ease my mind through this process. ******* (my account **** has been 10/10. If I could give 10 stars I would. ******* keeps in touch with me weekly and sometimes multiple times per week. She has many times taken time from her day to answer questions that were just simply causing me stress. ******* has been right by my side through this entire process and Id recommend her and this company to anyone and everyone. Thank youCoastal Debt Resolve
Date: 06/20/2025
Thank you so much, ****! Were truly honored by your kind words and thrilled to hear about your positive experience. Leo, ******* and ******* are all dedicated to supporting our clients with care and transparency, and it means a lot to know theyve made such a difference for you.
Your trust and recommendation are deeply appreciated. Were proud to be by your side and remain committed to helping you move forward with confidence.Review fromJessie S
Date: 05/21/2025
5 starsJessie S
Date: 05/21/2025
***** is great!! Always on top of everything and helping ne as needed.Coastal Debt Resolve
Date: 05/22/2025
Thank you so much for your kind words! Were thrilled to hear that ***** has been so helpful and attentive. Well be sure to pass along your praise to her!
If you ever need anything else, dont hesitate to reach out.Review fromMark W
Date: 05/20/2025
1 starMark W
Date: 05/20/2025
**Coastal Debt: Costly Disappointment, No Results.**Struggling with an MCA loan, Coastal Debt promised lower payments and a 50% settlement. I paid $15,000 in upfront fees. Their process was slow and frustrating. After months, and depositing a total of $45,000 into a trust account for negotiation, communication was awful. My assigned attorney ignored over 10 emails, and **** were hard to reach.Coastal Debt then claimed my lender demanded $70,000 to settle more than I originally owed! Tired of their failures, I contacted the lender directly and successfully negotiated a $51,000 settlement on my own.The final tally: $15,000 to Coastal Debt + $51,000 for my settlement = $66,000. This was barely $1,000 less than my original debt, took over six stressful months, and required me to do the negotiating. Coastal Debt provided zero actual help in reducing my ******* experience: Coastal Debt overpromised and underdelivered. Save your money and explore direct negotiation or consult an attorney you vet personally. They were a waste of significant time and money.Coastal Debt Resolve
Date: 05/22/2025
Dear Mr ******************** you for taking the time to share your feedback.
We regret that your experience with our business debt settlement program did not meet your expectations. Our goal is always to provide transparent, structured solutions that ease the burden of commercial debt and position businesses for long-term recovery.
While enrolled, your business achieved a 58% reduction in weekly payment obligationsa meaningful short-term benefit during a financially challenging period. Although your early exit limited the programs full potential, were pleased to hear you ultimately reached a resolution that provided some relief. Based on our projections, had the program continued through its intended term, your savings could have been significantly greater.
We understand that debt resolution can be a stressful and complex process. Our team remains committed to offering ethical and effective services tailored to the realities facing small business owners.
We wish you continued success moving forward.Review fromCarlo L
Date: 05/16/2025
5 starsCarlo L
Date: 05/16/2025
Coastal Debt resolve is a good way to help with negotiating your high risk and high payment MCA loans to a manageable payment level. They have been highly professional and have checked in daily with me to be sure all is going well. Shout out to ****** who has been my daily check-in partner throughout this whole process. I would recommend checking them out.Coastal Debt Resolve
Date: 05/19/2025
Thank you so much for your kind words! Were thrilled to hear that ****** and the team have been providing consistent support throughout your journey. Helping make *** loans more manageable is what were here for, and your recommendation means a lot to us. Please dont hesitate to reach out if you need anything else!Review fromCharles S S
Date: 05/12/2025
5 starsCoastal Debt Resolve is a quality service. They have helped me relieve the pressure of having to deal with the badgering from my MCA creditor. ****** has been great to deal with. Always a cheerful and attentive representative is she. I highly recommend CDR,Review fromSALLY G
Date: 04/28/2025
1 starSALLY G
Date: 04/28/2025
Company calls, when you answer it hangs up, I call them back and for two weeks every day have asked to be removed from call list, and they keep calling.Coastal Debt Resolve
Date: 04/30/2025
Dear *****,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced due to receiving multiple calls from our team. At Coastal Debt Resolve, we are committed to respectful communication and ensuring our outreach complies with regulatory standards and best practices.
Your feedback is invaluable to us, and we take it very seriously. We have promptly removed your contact information from our calling lists to prevent any further disruptions. If there was an error in how your contact details were added to our system, please know that we are actively reviewing our procedures to prevent similar issues in the future.We truly regret any distress this situation may have caused and appreciate your patience and understanding. Should you have any additional concerns or wish to discuss this matter further, please do not hesitate to contact us directly at ************ or *****************************************************************.
Thank you for your understanding.
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