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Business Profile

Service Dogs

Express Pet Certify

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Service Dogs.

Reviews

This profile includes reviews for Express Pet Certify's headquarters and its corporate-owned locations. To view all corporate locations, see

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Express Pet Certify has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 17 Customer Reviews

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    Review Details

    • Danny D

      Date: 04/07/2025

      Complete and total scam. I requested a letter, they told me I would see it in 24-48 hours. I then received an email telling me I would have to wait 30 days due to laws in California(* **** ** *** ******). I did some more digging, the initial letter I received was from a therapist that does not exist on the internet and that this companies address is listed on the same address as a Publix in Fort Meyers, Florida. Complete scam of a company that is probably being used to launder money. If you need an ESA letter go to your therapist if you have one, do not make the same mistake as me because I had to file a fraud case for a $268 CC charge. A real therapist will only charge you for the hour.




    • Beauregard D

      Date: 07/17/2024

      Scam artist from China named Jin Tai L. His business is called SUPER PRIVACY SERVICE LTD. His company is registered to a Publix in Florida, with the overseeing corporation in San Mateo, CA, but he lives in London and scams people all across the world.




    • Sherry Ann V

      Date: 05/16/2024

      I'm a victim of this fraudulent company aka expresspetcertify.com for a ESA (Emotional Support Animal) TOTAL #SCAM!!! I'd like my money back ASAP! Disgusting people taking advantage of people.

    • Sara G

      Date: 05/16/2024

      This company is a complete scam. I requested a refund within minutes of placing an order due to the waiting period. I found another company to give me an *** immediately since I was moving from a state WITHOUT a waiting period. I got an email from a bot, no answer from them through the phone, no call back. Give me my money back. Dont use this company for ***

    • Julie K

      Date: 05/09/2024

      SCAM! They advertise this as a same day service. After I went through the assessment and PAID, they sent me a message that stated it would take 30 days. The customer service person denied my refund request. I should have done my research before using this company.

    • Dimitar B

      Date: 04/12/2024

      This site is a total scam. I am amazed it hasn't been shut down.

    • Shirma C

      Date: 11/02/2023

      I wished I'd read all your emails before going into their scam!! I am the latest victim and I know others will come too! Somebody needs to do something to shut them down!

    • Elizabeth R

      Date: 10/31/2023

      This place is a scam! I paid the $99 for ESA and they gave me nothing. I emailed three times and called and the number wasn’t working. Warn others about Pet Certify Express.

    • Renee V

      Date: 10/13/2023

      Sadly my story is as all the others you will read here. Paid, received nothing. I'm contacting bank to force a refund because they will not respond to any messages.

    • Theresa I

      Date: 09/25/2023

      Im 64 years old paid the $99 took the survey three times and they said I wasnt qualified so I got a refund! Not once did they ask are you lonely? Do you need a companion dog? However, the survey did ask if I had a pain during *** what the **** does that have to do with getting a dog? What kind of company is this?

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