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Business Profile

Vehicle Transport

BWT Group, LLC. dba movewheels.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vehicle Transport.

Reviews

Customer Review Ratings

1.33

Average of 12 Customer Reviews

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Review Details

  • Chris T

    Date: 09/19/2022

    Chris T

    Date: 09/19/2022

    I tried working with this company, but all they wanted was more money, even after we had a contract for a certain amount. They kept saying they had a time and date to pick up the and deliver a car but kept changing it. They also tried taking money from my credit card after we had a agreement of no up front money.. instead of just doing business the right way and pleasing customers, they continue to badger you for more money , using switch and bait tactics.. they should be banned from doing business.. BEWHERE DO NOT GIVE MONEY UP FRONT IF YOU ARE NOT SMART ENOUGH TO STAY AWAY FROM THIS COMPANY.

    BWT Group, LLC. dba movewheels.com

    Date: 10/27/2022

    Thank you for your review Sir. ** reviewed your order and as i can see your shipping agent was providing your with two assigned drivers info. Unfortunately, we are as a broker company we cant control carriers company. The first carrier company cancelled the order when it was already assigned to them. The other carrier was cancelled too as you requested to cancel the order. What we are trying to do is to find the best option for the Clients on each route. If the option doesnt work for the Customer, the Client can decline the option and we will just keep looking for another carrier available on the route. ** apologize the shipping went this way, we hope for your understanding. Thank you

  • Juan R

    Date: 08/11/2022

    Juan R

    Date: 08/11/2022

    I emailed them three weeks ahead of schedule date of pick up and they quoted me for $1500. I emailed and contacted daily the week prior to pick up and I had no response. The day of pick up two hours past the scheduled pick up time they were contacting me to schedule the pick up at this time, I was already in process of scheduling with someone else, they quoted me $2300, and then tried to haggle with me for ****. I told them that I dont do business like that, and I asked not to be contacted again. Then the email started coming. Then the phone calls. Now the text messages. I have repeatedly told them I will not do business with them, and have kindly asked to be removed from their system. Ive left a review for their company and stated the same. Truly one of the shadiest and biggest waste of time Ive ever dealt with.

    BWT Group, LLC. dba movewheels.com

    Date: 01/30/2023

    Thank you for your review ****! We apologize for the lack of communication from our shipping agent side on timely manner. We will make sure this issue is handled and observed.

BWT Group, LLC. dba movewheels.com is NOT a BBB Accredited Business.

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