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Business Profile

Auto Appraiser

CarBrain, LLC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 522 Customer Reviews

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Review Details

  • Review fromjessie r

    Date: 03/04/2025

    5 stars
    Although I was hesitant with this process, I'm glad I followed through with it. Mr. ***** at car brain was truthful with the process and answered all my questions. He promptly replied back to me with either a text or email. Also the tow truck driver was on time and communicated well with us.
  • Review fromDavid R

    Date: 03/03/2025

    5 stars
    Quick and effective way to sell a car. Easy to understand and simple to navigate the website - prompt replies and seamless communication to pick up the car and receive on the spot payment. Highly recommend
  • Review fromTalya G

    Date: 03/01/2025

    5 stars
    Kevin was extremely helpful and patient with my situation. He explained everything to me so I understood the process. Copart was also great to work with and went above and beyond.
  • Review fromDouglas A

    Date: 02/27/2025

    5 stars
    Excellent service. Great communication throughout the exceptionally smooth transaction! And very fair price received as well.
  • Review fromJeffrey S

    Date: 02/20/2025

    4 stars
    Honest and they gave me more for my car than anywhere else the transaction was easy. Thank you carbrain!!!
  • Review fromPrince M

    Date: 02/17/2025

    5 stars
    My experience with CarBrian was tremendous. I keep telling my friends and family about how CarBrian made the process of selling my vehicle easy! My experience was handled professionally, effectively, and efficiently all in a timely manner. The driver according to GPS was directed to the wrong location, although his time ended at 5pm the driver apologized not being at fault and was adamant on arriving to the accurate destination. At most the most important aspect of my experience was the offer they gave me for my vehicle it truly showed that they appreciated my vehicle as much as I did. I highly recommend CarBrian! Ask for *****.
  • Review fromBenjamin H

    Date: 02/15/2025

    5 stars
    Honest, fair offer fulfilled when they said, and they made the entire process convenient without being obtrusive.
  • Review fromVanessa S

    Date: 02/12/2025

    5 stars
    I'm so impressed with this company! They made selling my car to a junkyard a breeze. They found the best offer, handled the paperwork, and arranged for free towing and pickup from my home.The transaction was smooth, communication was clear, and they were a pleasure to deal with. Plus, they secured a great price and paid me in cash, just as promised.Their service saved me time, effort, and stress. I highly recommend them to anyone looking to sell their car to a junkyard. Five stars isn't enough they deserve more!"
  • Review fromMichael C

    Date: 02/08/2025

    5 stars
    Very pleasant to do business with. Heck, I was in the hospital.
  • Review fromGinger W

    Date: 02/08/2025

    5 stars
    Excellent service. Exactly as promised. Despite a couple negative reviews from others, I trusted the positive reviews. I would use this service again to sell a car if I am ever in the same position. Everyone that I worked with ant Carbrain and the towing company that was used to pick up the vehicle were professional and helpful.

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