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Business Profile

Auto Appraiser

CarBrain, LLC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 522 Customer Reviews

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Review Details

  • Review fromJason H

    Date: 03/29/2025

    5 stars
    Carbrain made it very clear and easy on how to sell our vehicle. I worked with *****, who made the process quick and easy. If we had questions, ***** was quick to respond and made sure everything was correct before we proceeded. The driver was in good contact with us and polite and professional.
  • Review fromJeff M

    Date: 03/28/2025

    5 stars
    Excellent customer service and communication! Midie was very helpful and courteous! I definitely appreciate her help and highly recommend her!
  • Review fromJulie G

    Date: 03/28/2025

    5 stars
    Quick and easy like I like it very professional 1,2,3 and out
  • Review fromDEANNA R

    Date: 03/27/2025

    5 stars
    So easy to work with! Questions answered immediately. The whole process took less than 24 hours! Thank you CarBrain for your help.
  • Review fromMary W

    Date: 03/25/2025

    5 stars
    I am very pleased with the carbrain service. It eliminated an issue I was faced with as far as finding a new home for it. Hopefully the car might be used for parts despite the body damage from a fender bender. The car had not been driven in over a year and I even had a brand new battery for it that I did not need. So, I left it in the car. Thanks carbrain, the car is now off my driveway and out of my life.
  • Review fromRyan W

    Date: 03/23/2025

    5 stars
    Everything was as described. They came and picked up my car very quickly and provided the exact amount quoted for my car. No haggling. They provided me a higher quote than any other internet purchaser. I was sad to see my car go but very happy to work with this company.
  • Review fromEli D

    Date: 03/20/2025

    4 stars
    It was almost a perfect transaction. My experience was fast and easy. I'll recommend to anyone who have minimal time to get things done...
  • Review fromsarah g

    Date: 03/11/2025

    4 stars
    This is a great service! I only rated it 4 out of 5 because I had hoped to get a little more money. I really loved my little car but I didnt want to put the money into fixing it up. Other than that, carbrain was easy peezy lemon squeezy.
  • Review fromAdam M

    Date: 03/11/2025

    5 stars
    Had to sell my car in a short amount of time. **** at CarBrain was easy to work with and very responsive. The whole process took less than a week and a half, and it would have been faster if I had the car's title in my house at the start. I think the value was pretty fair, and it was one of the better quotes I got from a few similar companies. And they ended up offering a little more than the original estimate (not sure why, but I assume because I included a number of accessories for the car).I didn't like that they asked for a photo of the seller-signed title before completing the deal, but once we determined they just wanted to be sure that I knew the right spot on the title for a signature, we solved that by me sending a picture just pointing to where I would need to sign it.Overall, no complaints, five stars, and if I had to sell a car off my driveway again, I would not hesitate to use CarBrain.
  • Review fromCat B

    Date: 03/05/2025

    5 stars
    Quick and friendly picked up the ****** problems.I just wish I had got paid a little more

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