Reviews
Customer Review Ratings
Average of 74 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromClark C
Date: 02/26/2025
5 starsClark C
Date: 02/26/2025
Awesome work by *********. He installed my Primary Bedroom closet with precision. He was knowledgeable about the product, prepared to answer my questions, and even showed me how to rearrange removable items if needed i.e. drawers, hanging rails, etc. He even cleaned up behind himself. The installation and product is absolutely perfect and worth every dime.
Closets By Design of the First Coast
Date: 03/09/2025
Mrs. ************ so much for taking the time to write this review. We will make sure to share with the team, and especially *********. Thanks again for your business and let us know if you need anything else in your home!Review fromMartha T
Date: 02/17/2025
5 starsMartha T
Date: 02/17/2025
Closet by Design is allways professional and has great customer service! We have had our closet and garage done and it is so nice. The people that come out to install are always so nice and proficient. I would definitely give them a call if youre looking to organize. Top quality in the business world and ******, our installer was efficient, friendly, and a pleasure to work with. Our consultant, ****** was great and the office staff kept me informed.Closets By Design of the First Coast
Date: 03/09/2025
Mrs. ************ so much for the thoughtful review! We will be sure to share your comments with the entire team, especially ****** and ******. Thanks again for your business and please don't hesitate if you need more work on your home.Review fromCarol B
Date: 02/14/2025
5 starsCarol B
Date: 02/14/2025
***** ******, the *** designer, was very personable and professional. She spent considerable time working with me to create a complex design that would work for my Master Bedroom closet space that included pull out hampers, jewelry drawer, fold out ironing board, sliding valet rod and belt rack, desk with overhead cupboards and adjacent filing cabinet drawers as well as hanging rods, shelves and drawers for all our clothing needs. **** and ****, the installation team, did a precision job of installing all the cabinetry in 1.5 days and the materials and workmanship are of excellent quality. When we discovered that organizing the file hangars in a horizontal rather than vertical arrangement would provide considerably more storage space, they went back to the shop to pick up additional hardware to accommodate this last minute change in plan. I couldnt be happier with the level of professionalism and service provided by all involved. Thank you!Closets By Design of the First Coast
Date: 02/17/2025
Mrs. ************ you so much for the excellent feedback on our Designer, *****, and the Install team. We are very pleased that you had a pleasant experience. Thanks again for your business. Please don't hesitate to call if you need any other systems in your home!Review fromSheila G
Date: 01/16/2025
5 starsSheila G
Date: 01/16/2025
******** ********* was my installer and she did an amazing job. He was professional, and did a great job in making sure he provided quality product and amazing customer service.Closets By Design of the First Coast
Date: 02/17/2025
Mrs. ************* so much for the thoughtful response! We appreciate your business and are glad that you had a pleasant experience.Review fromClifford Y
Date: 12/27/2024
5 starsClifford Y
Date: 12/27/2024
**** was the installer of my new Pantry ,this is the second time Ive engage CBD to do work in my home. I am again very pleased with the quality of work and value it has added to my home afterwards **** cleaned up after he was finished as if my home was his own. I plan on using CBD againClosets By Design of the First Coast
Date: 12/28/2024
Mr. ************ so much for the feedback. I'm glad your experience was, once again, a good one! Thanks again for your business and Happy New Year!Review fromMarylin T
Date: 12/12/2024
5 starsMarylin T
Date: 12/12/2024
***** was excellent and very professional! ***** was an excellent designer. This is my second time using the company and I highly recommend them. They also worked with on the pricing.Closets By Design of the First Coast
Date: 03/09/2025
Mrs. ************** for the delayed response to your excellent review! Thanks for taking the time to share your experience. We will be sure to share with the team, including *****. Thanks again for your business!Review fromSook P
Date: 11/04/2024
5 starsSook P
Date: 11/04/2024
She really helps us out with pantry issues. Also good deals on pantry and laundry room. She was handling as professional with design.Closets By Design of the First Coast
Date: 11/05/2024
Mrs. *************** so much for your feedback on ********! We will be sure to pass along. Thanks again for your business!Review fromLauren A
Date: 10/02/2024
5 starsLauren A
Date: 10/02/2024
The installers were clear, prompt, and did a great job! They went above and beyond to communicate, were mindful of my home, nice to my dogs, and overall competent and thoughtful. I’ll be using them again for further projects.Closets By Design of the First Coast
Date: 10/03/2024
Mrs. **************** so much for the thoughtful comments. We will be sure to pass along to the team. We are delighted that you had a great experience. Keep us in mind for other projects. We do everything in the home except kitchens and baths! Thanks again for your business!Review fromBarbie M
Date: 09/20/2024
5 starsBarbie M
Date: 09/20/2024
I love Closets by Design (CD). I had them do all of my closets, my laundry room and pantry In my previous home. I have sold that house to my daughter, and have started CD in my new home. This home has very limited storage for pantry items such as air fryer, crock pot and such. ***** ********, with CD, designed corner cabinets in my dining area that are huge, while still complimenting the structure of the room. My installation was done by ******, who did a very professional job. Highly recommended.Closets By Design of the First Coast
Date: 09/22/2024
*********************,Thank you so much for your wonderful comments and your appreciation for the work that we did. We have shared your review with ***** and ******. Thanks for your business!Review fromMichele P
Date: 08/26/2024
5 starsMichele P
Date: 08/26/2024
****** and ****** did an excellent job. Highly recommend this business.Closets By Design of the First Coast
Date: 08/28/2024
******************,Thank you very much for the feedback. We will make sure that ****** and ****** receive this excellent news! Thanks also for your business and your trust in Closets by Design. We are delighted that everything went well.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.