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Business Profile

Closet Organizers

Closets By Design of the First Coast

Reviews

Customer Review Ratings

4.96/5 stars

Average of 74 Customer Reviews

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Review Details

  • Review fromPeggy S

    Date: 08/16/2024

    5 stars

    Peggy S

    Date: 08/16/2024

    BOJAN AND BRADLY DID A OUTSTANDING JOB. I AM SO VERY HAPPY, IF I COULD GIVE MORE THAN 5 STARS I WOULD .THANK YOU CLOSETS BY DESIGN FOR ANOTHER BEAUTIFUL DESIGN IN MY HOME .

    Closets By Design of the First Coast

    Date: 08/20/2024

    *************,Thank you very much for the excellent review! We are happy you had a wonderful experience and hope you will use us again in one of the other spaces in your home. Thanks again for your business!
  • Review fromPenni J

    Date: 08/05/2024

    5 stars

    Penni J

    Date: 08/05/2024

    A+ in design and installation! ****** was my designer and ****** was my installer. Both were professional and courteous. I have no regrets!

    Closets By Design of the First Coast

    Date: 08/20/2024

    ***************, Thanks so much for your helpful review! We are so happy that your experience was excellent and hope that you will use us again for any of the other spaces in your home. Thanks again for your business!
  • Review fromWilliam G

    Date: 08/04/2024

    5 stars

    William G

    Date: 08/04/2024

    ****** and ***** showed up during expected window time frame and were professional. Gave some suggestions for better functionality on the project we had installed and explained what/why they were installing. From beginning, working with ************** to the installation, CBD get 5 stars. Would recommend to anyone, simply based on professionalism and the work is just a bonus

    Closets By Design of the First Coast

    Date: 08/06/2024

    Mr. ********** so much for the incredible review! We will be sure to share this with ************************ and ****. We're so happy you had a great experience. Thanks for your business and don't hesitate to reach out if you need any other projects done in your house!Sincerely,Closets by Design
  • Review fromAbbey R

    Date: 07/14/2024

    5 stars

    Abbey R

    Date: 07/14/2024

    Very quick to install and professional. ***** was very nice and easy to talk to!

    Closets By Design of the First Coast

    Date: 08/06/2024

    *****************,Thanks so much for your feedback. ***** is a great installer, and we're glad that you are happy with the entire process! Thanks again for your business.
  • Review fromAmanda H

    Date: 07/02/2024

    5 stars

    Amanda H

    Date: 07/02/2024

    ***** did such a wonderful job designing both our pantry and our mudroom area. I was having a hard time envisioning it, but she was so patient with us helping with every detail. The installers **** and ***** were exceptional. They were so meticulous with their work, organized, clean and fast. I was so impressed by the final product. We cannot wait to design another project with Closer by Design.

    Closets By Design of the First Coast

    Date: 07/05/2024

    Thanks so much ************* your wonderful review! We really appreciate your business and are delighted that your experience with our Designer and Installers was excellent! Thanks again!!
  • Review fromJennifer H

    Date: 06/17/2024

    5 stars

    Jennifer H

    Date: 06/17/2024

    Quan was our installer and he was incredibly professional. He worked steadily the entire time he was here-over 4 hours. He was also very friendly. We LOVE our new closet and are very impressed with the quality. Also, ********, the designer, was very efficient. When she arrived for our meeting, our house was a little chaotic with family here from out of town. She was able to concentrate and still provide great service. Although **** and ******** both were tardy for their appointments, they called and informed us of their delays. Again, very professional! My husband and I are very happy with Closets by Design.

    Closets By Design of the First Coast

    Date: 06/18/2024

    Thanks so much for the kind remarks, ***********************. We will share these comments with the entire team, and we really appreciate your business!
  • Review fromJimmy A

    Date: 06/09/2024

    5 stars

    Jimmy A

    Date: 06/09/2024

    Great company! The experience was amazing. From the initial call for service, the Closets by Design staff was welcoming, informative and eager to provide great customer service. our ************************ ******* came to our home and worked diligently with us to get what we wanted. He gave us options based on our budget. He showed upgraded options as any good salesman should. But overall he assured us that the options we had chosen were going to exceed our expectations. And ultimately he was right. Thank you *******. Your professionalism was definitely noticed and appreciated.On installation day we were contacted by our installer *********. He gave us an arrival time and he met that time. (PROMPTNESS ) ********* arrived and immediately began to work on our closet space. He was very courteous, hard working and knowledgeable about what he was doing. He was AMAZING! ********* took the time to answer our questions and even was able to give us ideas about how to maximize our new closet space. *********, you are the greatest. Thank you for everything. On my next install I will be requesting you!Overall, I would recommend Closets by Design to anyone who is on the fence about making a move to upgrade their storage options. Do not Hesitate to give them a call.

    Closets By Design of the First Coast

    Date: 06/18/2024

    Thanks so much for the kind remarks, ****************. We will pass them along to the entire team, and we really appreciate your business!
  • Review fromJessie R

    Date: 06/04/2024

    5 stars

    Jessie R

    Date: 06/04/2024

    ******* is amazing at what he does! He and **** transformed our upstairs loft and we have so much storage space now! They are friendly, helpful, and always arrived when they said they would. We are very satisfied with Closets by Design! 10/10 would recommend! We will be using again for future projects!

    Closets By Design of the First Coast

    Date: 06/18/2024

    Thanks so much for the kind remarks, *****************. We will pass them along to the installation team, and we really appreciate your business!
  • Review fromDallas B

    Date: 05/31/2024

    5 stars

    Dallas B

    Date: 05/31/2024

    **** and ****** did a great job installing our cabinets! **** and ******* attention to detail was great as they did the small things (that most folks now-a days dont) that make a great finished product.We also loved the in laid doors as that gave the laundry room entry a better look than any of the other options from the big box stores.

    Closets By Design of the First Coast

    Date: 06/02/2024

    ************,Thanks so much for your business and feedback on your recent project. We will be sure to pass along your comments to **** and ******. The entire team at Closets by Design is delighted that your experience was great! Thanks again!
  • Review fromMartha J

    Date: 05/22/2024

    5 stars

    Martha J

    Date: 05/22/2024

    Excellent job. Cleaned up after done. Nice and polite. Very professional. Very pleased for the second time with Closets by Design.

    Closets By Design of the First Coast

    Date: 06/02/2024

    *********************,Thanks so much for your business and your kind remarks. The team at Closets by Design is very proud to help you out with your 2nd project in your home! Thanks again for your comments.

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