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Business Profile

Gutter Guards

Gutter Helmet

Reviews

Customer Review Ratings

4.34/5 stars

Average of 68 Customer Reviews

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Review Details

  • Review fromHenry G

    Date: 05/21/2024

    5 stars

    Henry G

    Date: 05/21/2024

    **** and **** did an excellent job replacing my 10-year-old Heat Trace Wire with the same Specification wire. Working with *************** was a pleasure. I am a long time GH customer ******************** MA *****

    Gutter Helmet

    Date: 05/28/2024

    Thank you for this review. We are glad to hear you are a satisfied long term customer
  • Review fromKenneth B

    Date: 05/21/2024

    5 stars

    Kenneth B

    Date: 05/21/2024

    They provided an excellent product and a very thorough and professional installation. We have MANY trees around our property and now have no clogged gutters!

    Gutter Helmet

    Date: 05/28/2024

    Thank you for your recommendation. We are glad you have no clogged gutters despite the many trees!
  • Review fromChris G

    Date: 05/21/2024

    5 stars

    Chris G

    Date: 05/21/2024

    Such a great experience dealing with the owner and his company. We had them previously installed and a we were getting a new roof and the contractor removed them and damaged them. I called Gutter Helmet and the owner answered and said he would help me get this resolved and worked with the roofer to figure out how to replace them after the roof was completed. They were pleasant, clean and completed the project in a day. Such a pleasure and Ive recommended them to anyone that is looking for that type of product. The lifetime warranty is just that. And they honor it in a way that leads me to write this review. We couldnt be more pleased.

    Gutter Helmet

    Date: 05/28/2024

    Thank you for the recommendation. We are glad to hear you are pleased with our warranty.
  • Review fromGern B

    Date: 05/21/2024

    3 stars

    Gern B

    Date: 05/21/2024

    The installer and sales were nice folks. I had to have the installer come back numerous times for leaks and every time I called customer service I felt like was in trouble. Then she, the customer service rep, said stuff like... we gotta check your contract... So she spoke with a super sweet tone and was super condescending. I think the system is working but I wonder if I have to call back again for any problems if it'll be covered or not... cuz they gotta check the contract. Three stars cuz I'm not sure the lifetime guarantee is really a guarantee or not. And I don't like feeling like I"m in trouble yo...

    Gutter Helmet

    Date: 05/28/2024

    Thank you for the review. I'm sorry to hear about your experience and would like to investigate this on your behalf. Please email *********************************** your name, address, phone number, and email address.
  • Review fromDave G

    Date: 05/21/2024

    5 stars

    Dave G

    Date: 05/21/2024

    Outstanding product and service! We've lived in our home for almost 50 years and struggled with our gutter issues until 20 years ago when we finally took a friend's advice and installed our Gutter Helmet. It's been worth every ***** ever since! We just had our roof replaced and your team did a great job removing the ** in preparation and then reinstalling after the roofing was complete.Outstanding all the way around!THANKYOU!************

    Gutter Helmet

    Date: 05/28/2024

    Thank you for your kind recommendation. We are glad Gutter Helmet has been solving your gutter issues for 20 years.
  • Review fromRobin F

    Date: 05/21/2024

    5 stars

    Robin F

    Date: 05/21/2024

    Extremely happy with the professionalism from ************ They did a super clean installation and not only do the work great, they look great as well. Highly Recommend.

    Gutter Helmet

    Date: 05/28/2024

    Thank you for your recommendation. We are glad to hear about your clean installation.
  • Review fromMaria O

    Date: 05/21/2024

    5 stars

    Maria O

    Date: 05/21/2024

    Our estimator and installer for Keystone Gutter Helmet, *************************************, was knowledgeable, professional and courteous. The Gutter Helmet product is doing a great job so far (installation was April, 2023). When autumn of 2023, arrived, it was wonderful to look up at all the trees and say, "Let 'em fall." We have already recommended ******* and Keystone Gutter Helmet to friends and family.

    Gutter Helmet

    Date: 05/28/2024

    Thank you for your kind recommendation. We are glad you had a professional and courteous experience.
  • Review fromBob K

    Date: 05/21/2024

    5 stars

    Bob K

    Date: 05/21/2024

    Gutter Helmet has been on the house since 2000. Recently a new roof was installed and the old Gutter helmet had to be removed. The team wanted 50% of the new install cost to remove the old Gutter Helmet.I have looked at competitor's product and they all have screens covering the gutter. While Gutter Helmet is certainly not cheap, it is the only product that keeps pine needles out of the gutters. The house is surrounded by tall pine trees and those screens will eventually fill up with pine needles and someone has to go up and clean them off those mesh screens. The cost to clean over 400 feet of gutter three of four times a year adds up fast.The Gutter Helmet team was great to work with. They were professional, showed up on schedule, and easy to communicate with.

    Gutter Helmet

    Date: 05/28/2024

    Thank you for the review. We are glad you enjoy our screen-free gutter protection.
  • Review fromDeborah G

    Date: 05/21/2024

    5 stars

    Deborah G

    Date: 05/21/2024

    Gutter Helmet goes above and beyond. After installation, they monitor the gutters whenever there is a significant weather event to ensure your gutters are working properly. Everyone working for them is polite, knowledgeable and respectful of your property. I cant say enough good things about them. They are great.

    Gutter Helmet

    Date: 05/28/2024

    Thank you for the recommendation and review.
  • Review fromTammy C

    Date: 05/21/2024

    5 stars

    Tammy C

    Date: 05/21/2024

    Excellent product and service, No more ladders, hiring people to clean out gutters, no more birds nests or weeds growing in the gutters I highly recommend to all homeowners!

    Gutter Helmet

    Date: 05/28/2024

    Thank you for the recommendation. We are glad you love our excellent product and service.

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