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Business Profile

Web Hosting

Newfold Digital, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Newfold Digital, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Newfold Digital, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 142 Customer Reviews

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    Review Details

    • John C

      Date: 06/03/2025

      This is the worst company ever. They blacklisted my site. They held my domain for ****** past 30 days. They are slow and nonexistent with service and tech. All tech **** including elevated are incompetent and unapologetic when it comes to technology and repairing. It took them 3 days and still haven't changed simple info on profiles. They cant elevate tickets, they force client to and phish for info including 2 forms of id for every stupid change. Other companies are way ahead. I hope they fold for the time and money they cost my business. I wish I could do zero stars.

    • GReg H

      Date: 05/30/2025

      They cancelled my plan, moved my service from hostmoster and now everything is gone. No accountability, no support. stay away from this comapny.

    • Krishna M

      Date: 05/24/2025

      This is most crooked company there is in the space of webhosting provision and problem is no one regulates this - they charge what they want without providing the services. For 3 months they tortured me with crappy customer service that routes to ***** or someplace in ****. You chat they keep changing people you have to explain the whole thing 10 times, calls are waste of time as well since between the times you understand each others' accents its already an hour gone. They charged 250 for 3 years hosting and 199 for migrating my site but it was neither on time nor it was smooth - they lost 15 days of emails. and i asked for refund they didn't - For months I have tried to resolve and have transcripts after transcripts of those guys assuring me they would resolve but they never did so i blocked my credit card now they just keep asking me to remove dispute for helping on unlocking and move to another provider. What kind of people manage this company.

    • Krista B

      Date: 05/13/2025

      They refused my written request to delete my information from their files.

    • Meg R

      Date: 05/07/2025

      this company is an absolute scam. i created a website with it and lost all the content therein. customer service said - sorry our website is down; what? you're a hosting platform? next day- took forever, unresponsive, deleted all my content. nightmare.

    • Robert J

      Date: 04/16/2025

      Worst hosting company. My website was infested on their server right after I downgraded with them, as my company did not need any additional options. Their custom care wanted to charge me over $700.00 to fix the issue and also sell me their protection plan for additional $$$. I switched to a different company and when I demanded a refund they declined any refund. This company is the worst!

    • Sadiyq N

      Date: 04/10/2025

      Ill give them a -10 They are straight scam artist Do not do business with them Ive had an account with them for over two decades now all of a sudden I cannot login because they remove my credentials. I no longer exist and it doesnt expire until 6/25 .After the month, I was finally able to chat with someone What a joke Straight scam artist DOTSTER Is NOT TO BE TRUSTED ON ANY LEVEL .

    • Aaron B

      Date: 03/24/2025

      This company did not honor "free/included services" for long term contracts. Additionality, they renewed a service charge I object to prior to service authorization, and have not refunded my account after 7 days. I may file another update tomorrow

    • Mike F

      Date: 03/21/2025

      They infect your website when they supposed to be protecting your website. Then they try to extort money through a cleaning service.

    • Aeron N

      Date: 03/06/2025

      We are a company specializing in the design, development, and maintenance of websites for our clients. Over the past 10 years, we have hosted some of our clients' websites and emails on BlueHost. Unfortunately, we recently encountered a significant issue with their service. BlueHost blocked the sending of emails from our account, citing the reason that bulk emails were sent. This claim is inaccurate, as we do not send bulk emails. When we inquired further, BlueHost was unable to provide us with specific details on which email supposedly sent the bulk emails. Additionally, they claimed that a webform was used to send these emails, which is also incorrect as we do not use web forms for sending emails. BlueHost then requested that we install Google’s reCaptcha to reactivate our emails. Following that, they informed us that there was a virus on our server. However, after conducting a thorough virus scan, no virus was detected. Subsequently, they claimed that the DKIM and SPF records on our email accounts had been changed, yet they could not provide any information on when or by whom these changes were made. This ongoing issue has persisted for four days now, with one excuse after another from BlueHost. As a result of BlueHost/NewFold’s actions, we have experienced significant disruptions, and we will be seeking compensation for our losses.

    Newfold Digital, Inc. is NOT a BBB Accredited Business.

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