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Business Profile

Web Hosting

Newfold Digital, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Newfold Digital, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Newfold Digital, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 142 Customer Reviews

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    Review Details

    • Megan D

      Date: 01/26/2025

      3 years after I had the service, they raised the price by $300. Then the only way I could get my websites back would be if I transferred them each for 150. It is a scam, and it is a rip off. They do not do anything, and they rob you. Find a local hosting service. Don't go with this thing ever. Also, I asked for my money back when one of my websites auto-renewed on my non-existing hosting service that I didn't renew because of the outrageous price, and they wouldn't give me my money back. They robbed me again for $40. They should be sued, and they should go out of business.

    • Amy A

      Date: 01/17/2025

      I've had a site with them for many, many years. When I started out as their customer, they were great! My business had very limited needs, and they were super helpful. I don't know what's happened to them in the intervening years, but it's completely awful now. I only just recently discovered they've been overcharging for the services they've been providing for who knows how long. When I brought this up with support, they gaslit me, tried to pander to me with temporary discounts, lied to me about their own pricing structure, and tried several other tricks to deceive me about the pricing. The only good thing I can say is that, from a technical perspective, their hosting service never gave me trouble. The interface is as bad as the very first day, but it did consistently meet those low expectations.

    • Peter D

      Date: 12/30/2024

      Avoid HostGator Constant Downtime and Pushy Upselling Tactics ?????Ive had a truly frustrating experience with HostGator. Our small business relies heavily on our website, and for months, we dealt with constant downtime and performance issues. Every time I contacted their tech support, I was met with the same response: instead of fixing the problem, they kept trying to push me toward upgrading to an outrageously expensive service plan costing hundreds of dollars a ******** became clear that they had no interest in resolving the issues on our current planthey just wanted more money. This felt like a deliberate ploy to squeeze more out of small businesses like ours.*** up, I decided to migrate my entire site to a new hosting provider. Since making the switch, everything has been running smoothly with zero downtime or problems. Its disappointing that HostGator, a company I trusted with our business, would resort to such tactics instead of providing reliable service.If youre running a small business and need dependable hosting, do yourself a favor and look elsewhere. HostGator is not worth the headaches or the extra expense.

    • Matt E

      Date: 12/28/2024

      BLUEHOST - Absolutely awful service. All my websites were hacked and Bluehost took zero accountability. There is no phone number to reach a person. They try to sell you on Sitelock as security but Sitelock is a complete scam - they allowed my website to be hacked and took no accountability either. Stay far far far away from this company. Even trying to cancel services with them, they refuse to listen and refuse to do it, instead they try to upsell you on additional services that "can help recover files" and then try and charge you for this. I cannot believe this business hasn't been shut down already as a complete fraud and scam.

    • Michael O

      Date: 12/21/2024

      Predatory Practices. Genuinely should be investigated by the *** or other relevant state authorities. I hope this company faces legal consequences for their dishonesty.

    • Shelby S

      Date: 12/13/2024

      I just realized they have been charging me $77 dollars a year for a service I have never used. I thought they were charging me for my domain but discovered this was not the case when my domain suddenly expired. I asked for a refund and was denied. I find it shady when a company will let you pay for a service for YEARS when you've never even opened or used the application! I understand I should have read my emails and didn't. I only signed up for a domain. I didn't think I had to babysit my invoices from this company.

    • Tara C

      Date: 12/12/2024

      Terrible hosting service, lots of downtime, NO accountability. They make it ridiculously difficult to cancel or change any services. They automatically upgraded me to things without my permission.

    • Jennifer B

      Date: 12/09/2024

      This company is owned by ***. DO NOT HOST WITH ANY OF THEIR COMPANIES. I am an attorney and Hostgator killed my clients account after a 10 day past due account. He called them to ask to extend it as his credit card was stolen and he was waiting for another. They refused. This is called domain and file ******. They refuse to give him his files. This is illegal in the ***. If you have been charged after cancelation or exhorted by fees let us know. We are looking to put EIG in place. Also file with the *** and your State Attorney.

    • Lourdes G

      Date: 12/04/2024

      ************************** Charged our credit card $719!! unauthorized transaction, we cancelled their service years ago!. After multiple calls over many months for which each time I was promised a refund, finally a "higher decision maker" declined the refund, stating that the auto renewal wasn't cancelled event though they haven't been hosting our website for years! DO NOT DO BUSINESS WITH ************************ Read the reviews, once you terminate their services the auto renew magically works again and charges your account!!

    • Peyton T

      Date: 11/26/2024

      We ordered two site migrations through BlueHost, despite seeing the bad reviews. I didn't think too much of it- all companies have bad reviews....that was until I experienced the issues with BlueHost.They didn't properly transfer over the two websites we needed, and there isn't a way to view the staging site like other hosts provide to you, so you're forced to connect the domain, hoping they did their job properly. Of-course, both sites were entirely broken leaving us scrambling.We reached out MULTIPLE times through both the chat and email to the support team, who then has to forward information to the migration team. Mind you, we did this for a period of a week and heard absolutely nothing from anyone during this time.The migration team reached out from a noreply email address and, go figure, it doesn't accept replies.We are still left without a working website. Please please please do yourself a favor and stay away from this company. All they do is hire foreign workers to answer the chats and phones, which in most cases would be fine, however that's all that these people are capable of- they have no technical expertise at all. Multiple agents broke the website again and again and I had to correct ******* one should have to go through this with a host.

    Newfold Digital, Inc. is NOT a BBB Accredited Business.

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