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Business Profile

Packing Service

Pack & Load Services, Inc.

Reviews

Customer Review Ratings

4.64/5 stars

Average of 687 Customer Reviews

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Review Details

  • Review fromEssence S

    Date: 08/07/2022

    5 stars
    The movers were professional and fast. Very satisfied with their service
  • Review fromJennifer F.

    Date: 08/05/2022

    5 stars
    I would recommend this company for anyone needing help moving.
  • Review fromKaren B.

    Date: 08/05/2022

    5 stars
    Arrived promptly, worked efficiently. Used on both ends of the move.
  • Review fromKenny C

    Date: 08/05/2022

    1 star
    On the loading end the loading crew left before everything was loaded. The leader said he had another job to do. They rushed the last two hours they were there not making sure things were tied down or strapped down. They basically just threw stuff in to fill gaps. My wife and I had to unload about 1/3 of the pod and reload it for stability then had to finish what they left unloaded. I ended up having order another POD because they did not load correctly. I asked for a discount since they did not complete the work and was told they could not do that but they could look into it on the other end if I choose to use them again. I did choose to use the and they did give me a 200 dollar break but then all **** broke loose. They crew showed up 4 hours late and said they were not aware there were 3 pods. They were told only one pod (they showed me their contract for one pod) and said they were leaving due to one of the loaders being pregnant and not capable of working that many pods. I called Pack and Load to discuss. I passed the phone to the gentleman and they got into a very heated argument and he hung up on them. It took another 20 minutes to finally get them back on the line and they told me to tell them to leave. I told her it was not my place to tell them. She then told them to leave. From there she stated to me she would get another team out there and she would call me back. This was at 1:30 pm. She did not call back. I had to call her. She had a team scheduled to be at me house at 5:30 that evening. I asked specifically if they knew it was 3 pods and she assured me they did. I specifically asked if they knew they had to put beds together. She stated that was part of my contract and that they are very aware. I then specifically asked if they knew there was a piano, a large armoire, a refrigerator and a treadmill. She again assured me that this was part of my contract and that they were aware. At 6:07 that evening they arrived. 3 very nice gentlemen that did not hav
  • Review fromMichael J.

    Date: 08/05/2022

    5 stars
    The pack & load crew did a really great job for us. They performed a move out and in both on the same visit! #hustle #dedicated #efficient
  • Review fromMichael J.

    Date: 08/05/2022

    5 stars
    The pack & load crew did a really great job for us. They performed a move out and in both on the same visit! #hustle #dedicated #efficient
  • Review fromJoanne C.

    Date: 08/03/2022

    5 stars
    Pack and Load sent a crew that were excellent. They were on time, worked continuously and were very careful with our belongings. They were polite and very pleasant to work with. We were more than satisfied. We highly recommend them. It was also nice to get the follow up phone call to see how things were going.
  • Review fromDebbie R.

    Date: 08/03/2022

    5 stars
    Great service from initial contact to completion. The crew was on time, polite and friendly, and did a great job loading and securing the items in the container.
  • Review fromRichard N.

    Date: 08/03/2022

    5 stars
    Excellent crew! Professional, timely, courteous!! Would highly recommend and would certainly use again.
  • Review fromRaquel Maria D.

    Date: 08/03/2022

    5 stars
    Pack & Load Services - David R. & Team we're awesome! They arrived on time, we're efficient, helpful and kind. I'd hire them again. Pack and Load's customer service was also awesome with set up, invoicing and ensuring I was satisfied with my services. Great job teams!

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