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Business Profile

Packing Service

Pack & Load Services, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.65

Average of 703 Customer Reviews

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Review Details

  • Cynthia L.

    Date: 07/31/2022

    The gentleman from Pack And Load were professional and efficient. They were also friendly and extremely helpful.

  • Danette C.

    Date: 07/31/2022

    Excellent, Excellent experience with the Pack and Load Services group. The crew was on time, kind and professional. We would use them again for sure!

  • Jeremy G.

    Date: 07/31/2022

    Our movers were fantastic and made the whole experience stress free.

  • Kent W.

    Date: 07/30/2022

    Pack and Load were referred to me by PODS which I had faith in based on a previous move and with their professional approach to moving. So I had faith in their referral. I was not disappointed.The Pack and Load process up to the day of the pack/load (a two day operation) was smooth and confidence building. The day of the move the window was 8-11am. However two packers didn't show up until 3pm and were only there for 1.5 hours. Contacting Pack and Load was Ok at first but as the day wore on with no one showing up it was increasingly difficult to get updates, although when I did talk to the case manager I was assured the PODS would be loaded on time. The next morning at 8 am two packers arrived. I was told two more would arrive later but they didn't arrive until 3 pm. The lead packer/loader said not to worry they would get it done. So two guys were supposed to pack up a 4 BR house and load it into two 16 foot PODS in one day. Right. This lead packer, Dwight, was unbelievable, a wizard. One of the most impressive things I have ever seen. The first POD was packed and loaded in 5 hours. Things were so tight, there was no space at all between packed objects. I had packed the two PODS on our move to this house and it was packed tight. Not only did they get everything in the PODS we moved before but they also included 2 recliners, an L shaped couch, washer and dryer and a refrigerator all of which I expected to leave behind. The whole exercise took 12 hours and I don't recall they ever took a break. Incredible. The unload experience was just as satisfying but without the drama. Two unloaders unloaded two PODS in 4:45 hours. Very professional. There were some billing issues but Pack and Load solved them quickly. Moving across country is challenging, fraught with opportunities for disaster, and incredibly stressful. Pack and Load has a few stumbles which they took care of quickly. Overall they were on top of things the entire time. I would definitely recommend them.

  • Jonathan O.

    Date: 07/28/2022

    Had a real good experience with a recent unloading in southern California. Had a three man crew - Julio, Hermes, and I forget the third guy's name, but they all did a great job and were really professional. Appreciate their help!

  • Ebony A.

    Date: 07/28/2022

    Absolutely amazing job!!! The crew came in from doing another job and went straight to work. Did everything we asked in less than 3 hours.

  • RICHARD J

    Date: 07/28/2022

    The crew was very polite and worked fast and efficiently.

  • Dave B.

    Date: 07/28/2022

    The people who handled our furniture did an outstanding job. They were professional and courteous and very efficient!

  • Carolyn C.

    Date: 07/27/2022

    The movers did a great job- very courteous & efficient,

  • Barbara D.

    Date: 07/27/2022

    The service was easy to use and the movers wer very kind, efficient, and accomodating.

Pack & Load Services, Inc. is BBB Accredited.

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