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Business Profile

Holding Company

Southern Home Services
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BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Southern Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Southern Home Services has 55 locations, listed below.

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    Customer Review Ratings

    4.74

    Average of 1,300 Customer Reviews

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    Review Details

    • Mel P

      Date: 07/22/2022

      Mel P

      Date: 07/22/2022

      Salem P**** from ME Flow in Leesburg Virginia provided great service today for yearly maintenance. Very knowlegable and hard-working.

      Southern Home Services

      Date: 07/25/2022

      Thank you for sharing your satisfaction with the service provided by Salem! She will be happy to hear she was mentioned in your review! Have a wonderful day, Mel!

    • Michael M

      Date: 07/22/2022

      Michael M

      Date: 07/22/2022

      Absolutely amazing installation, professionalism, craftsmanship, teamwork, knowledge and experience!!
      A very challenging replacement of a two zone HVAC system was expertly completed with attention to detail and cleanup. I highly recommend M.E. Flow under Daniel’s leadership and direction. I am extremely pleased with the quality of the two units installed and each technician’s focus to complete the installation perfectly and quickly under extremely hot weather conditions! And, at a very competitive cost! I very highly recommend M.E. Flow.

      Southern Home Services

      Date: 07/25/2022

      Thank you, Michael, for giving us a try and replacing your HVAC with us! Daniel, Manuel, and Tyler will be happy to hear your satisfaction! We look forward to the opportunity to serve you again. Have a wonderful day!

    • Mary D

      Date: 07/20/2022

      Mary D

      Date: 07/20/2022

      Great and courteous and speedy service. Tech fixed my problem and explained what he needed to do before doing it. Very thorough.

      Southern Home Services

      Date: 07/25/2022

      Thank you for trying our services and sharing your satisfaction with Jesus! We are honored that you joined our membership to service your HVAC system. We look forward to seeing you again. Thanks, Mary!

    • Walter C

      Date: 07/18/2022

      Walter C

      Date: 07/18/2022

      The service was provided during the recent installation of my American Standard heating and air conditioning unit on 7 July 2022
      The work was truly outstanding … from the initial visit and explanation by Mr. Pete L******, to scheduling the installation itself, though clean-up after installation, through explanation of the new system, and finally convenient billing. Add to this that I was recovering from a mild flu and all the coordination had to be with my daughter and daughter-in law and I am really impressed!
      The system seems to be working perfectly and I would fully recommend M.E. Flow for air conditioning and heating needs. This was not a high-pressure sale. Mr. L****** understands his customers and their needs.
      I learned a couple of things that I’d like to pass along from this adventure.
      1. Pick a well-established and local company to do your work. I recommend using the “Best Pick Reports” published by Prince William Country Virginia.
      2. Don’t just pick what appears to be a local repair company off the internet. I paid for a blower fan, cleaning, and two refrigerant charges. Four different “technicians” showed up. I was about to get a another “diagnostic” when I decided to call M.E. Flow. Be very careful out there!

      Southern Home Services

      Date: 07/25/2022

      Walter, we are so glad you found us and went with "The Flow" for the replacement of your home's HVAC system! Pete will be delighted to hear of your satisfaction, and the installation team will be too. Your tips are outstanding and will significantly help those needing HVAC work. We greatly appreciate the opportunity to serve you!

    • Jay M

      Date: 07/15/2022

      Jay M

      Date: 07/15/2022

      The service technician arrived exactly when promised. He and his assistant respected home and property in removing the old, and installing the new, water heater. Excellent plumbing skills - neat, efficient installation of this gas hot water heater "to code". Friendly and courteous. Carefully explained operating safety and regular simple maintenance actions to reduce need for future surprise house calls. Water heater is a quality industry-respected brand. Equipment price and labor fees were very competitive compared to other plumbing companies. Overall, an excellent experience with M.E. Flow. Will use again.

      Southern Home Services

      Date: 07/18/2022

      Nicholas and Esteban will be happy to hear of your review on their water heater installation. Thanks for giving us a try and sharing your experience.

    • Michele S

      Date: 07/15/2022

      Michele S

      Date: 07/15/2022

      Our technician does a thorough assessment and cleaning. He takes his time explaining the options to us as he proceeds (if there are issues) and then then explains after he has finished everything up.
      He knows our system and does a great job on maintenance plus has diagnosed and fixed big issues with our HVAC unit.
      The company is very professional - from the schedulers on the phone, to the computer system (which notifies you as your technician is on the way and later sends the report and photos of the work done), to the technician crew.

      Southern Home Services

      Date: 07/18/2022

      Thank you Michele for this outstanding review! We greatly appreciate it!

    • Chris S

      Date: 07/14/2022

      Chris S

      Date: 07/14/2022

      I had a new HVAC system installed today by M.E. Flow and it was a pleasant experience from start to finish! John initially came out two days prior and gave me an estimate after assessing what was needed. This morning Sam Henkel, the installer along with his assistant, Tyler, arrived and began work as a team. They were respectful and courteous and explained what they were doing step by step. I would highly recommend M.E.Flow!

      Southern Home Services

      Date: 07/18/2022

      Thank you for choosing us to replace your home's heating and cooling system. John, Sam, and Tyler will be pleased to hear they were mentioned in your review! Have a great day, Chris!

    • Rose C

      Date: 07/13/2022

      Rose C

      Date: 07/13/2022

      I’ve had them a year and so far so good.

      Southern Home Services

      Date: 07/18/2022

      Glad to hear! Have a great day, Rose!

    • Eugene T

      Date: 07/12/2022

      Eugene T

      Date: 07/12/2022

      Dave came this morning to service our AC. He did a thorough job of it, explaining as he went through every step. We really appreciated his expertise and patience. We have plumbing and HVAC service contracts with ME Flow and are very pleased with the service provided.

      Southern Home Services

      Date: 07/18/2022

      Thank you for sharing your experience with our company. Dave will be pleased to hear he was mentioned in your review. Thanks!

    • Kierstan W

      Date: 07/12/2022

      Kierstan W

      Date: 07/12/2022

      We just had a new furnace and A/C unit installed and it was top notch service from start to finish. Pete L****** initially had come out to provide an estimate several months ago and his knowledge and responsiveness to our follow up questions were above our expectations and greatly appreciated. When our current system stopped working late in the afternoon on a Friday, we contacted Pete to see when we could move forward with a new system and he was on it right away, and somehow got us scheduled for a new installation on Monday! Alonso and Brayan arrived promptly on Monday morning and got our new system installed and running smoothly, and were very professional and a pleasure to work with. Couldn't be more happy - thank you!

      Southern Home Services

      Date: 07/18/2022

      Thank you for choosing our company to replace your heating and cooling system. Pete, Alonso, and Brayan will be happy to hear they were mentioned in your 5-star review. Enjoy your new comfort system!

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