Reviews

Review Details

• Review fromC.

  Date: 11/30/2024

  1 star

  C.

  Date: 11/30/2024

  Somebody I knew said they had a decent experience with this company so I had a bit of confidence in purchasing from them. On their website, there were two listings for * Grade Kar98 rifles. One without a bolt and one with a bolt. I ordered the * Grade Kar98 that would come with a bolt. I figured I would try and get a nicer one too by paying an extra $50 for a hand picked rifle. Well I'm a fool. For $200 more than the option that wouldn't have come with a bolt, I got the exact same product. A rifle that was definitely not looked over with an obviously destroyed sight and, the best part, it didn't come with a bolt. They just grabbed whatever they found that looked to be the right shape, tossed it in a box and shipped it ****** not buy from this company. If you do, at the very least expect the least care to be given about what's actually being sent to you. I paid extra and somehow received less.

  Royal Tiger Imports, Inc.

  Date: 12/02/2024

  Good morning, 

  This is in response to the review left. For starters, I'd like to address the fact that our B Grade Czech K.98 without Bolt was listed for $299.99 as the one WITH the bolt was listed for $399.99. If an order was placed for a B Grade Czech K.98 advertised with the bolt, and you did not receive a bolt - you should have reached out to us as that was a very clear mistake. But you did not reach out to us regarding any of the issues you are having. So, I'm not sure why you are leaving us a negative review if you didn't even attempt to reach out to us in regards to the issues you are supposedly experiencing. 

  We'd be happy to help resolve any issues you are having, as that is what we are here to do. 

  C.

  Date: 12/22/2024

  I contacted support on the day I picked up the rifle. I was told a replacement bolt would be sent out within a week. Whether that meant it would be sent within a week or I would receive it in a week doesn't matter because it's been almost a month since and I don't have it.

• Review fromJASON A

  Date: 09/17/2024

  1 star
  My first time dealing with them was a Carcano carbine and I was happy so I made another purchase a B grade Carcano carbine and a C grade 1889 Bodeo. Both were a disappointment. The carcano is missing a bayonet , bayonet lug, and the whole **** plate. It also has a big crack on the stock. The Bodeo revolver is missing the extractor rod. I am not complaining about the scratches or the poor condition of the two guns but I think its " false advertising" when they use photos of a complete gun on both listings and there are parts missing. Not minor but big parts. Example if you purchase a bayonet on **** it will cost you more than the gun. This is bad business practice and to think they will tell you that customer satisfaction is their priority. I posted videos of my experience in my ******* channel **********. This was my last time buying from them. The pictures they use is misleading !

• Review fromThomas C

  Date: 08/30/2024

  5 stars

  Thomas C

  Date: 08/30/2024

  Look, I went on line and looked up this business after seeing stuff on another site about items for sale at this business. Some was not very glowing. I took a chance and was greeted with nothing but professionalism and communication. Everything is well marked about what you get. 100% honest and a pleasure to deal with. I'm a war gun collector and wish I'd found these guys years ago. Very very competitive prices on all items!!! From my experience, I found the negative comments to be inaccurate! From my mouth to the ears of God!!!!

  Royal Tiger Imports, Inc.

  Date: 08/30/2024

  Thank you for your kind review. We take pride in our customer satisfaction, so we appreciate you and look forward to doing more business with you in the future! :) 

   

  Please let us know if there's anything you need, and we will be here to assist you. :)

• Review fromStephen S

  Date: 08/10/2024

  5 stars

  Stephen S

  Date: 08/10/2024

  The weapon was described, understoodand ordered! My Cav Carcano, is beautiful! Fired it today, very nice! Will be getting the crown refurb job, which will increase accuracy. ****** bore, nice rifling and just a crown job needed. I got her July 4th sale$149.99like 182 taxes shipping n all. Your ad was spot on and I do not see anything beyond the description. Very pleased and no choice5 stars as you earned it!

  Royal Tiger Imports, Inc.

  Date: 08/12/2024

  We just wanted to say thank you for your review, as it truly means a lot to us at RTI! We appreciate your business and look forward to more business in the future!

• Review fromAnthony S

  Date: 04/02/2024

  1 star

  Anthony S

  Date: 04/02/2024

  Sends products way worse than advertised. Deleted my account after I left bad reviews. The gun I ordered litterally had bugs inside of it and it's way worse than the definition they define on there website. There customer service wanted a restocking fee despite this being an issue on there end. The fact they deleted my account after I reached out to there customer service is just sad and hilarious at the same time. There definition of a poor bore says there will be rifling present. The bore on the rifle is received is a sewer pipe. No rifling present. I provided there customer service photos, they still wouldn't swap the rifle without refuding me FULLY. Such a shady scummy business.

  Royal Tiger Imports, Inc.

  Date: 04/03/2024

  Good morning,

  
  This is a response to the review left by ************** regarding his experience with us.

  
  On March 15th, ************** placed an order with us for a B Grade Yugo M48 Mauser Rifle. These rifles are listed as B Grade condition,and the description is also set to reflect the general condition of what we have. In the description, it states that the general condition of these rifles is fair due to them possibly having cracks in the upper hand guard and cracks in the stock; stocks WILL have dings, dents, scratches, and heavy wear. They may have modifications that were done while they were in ********. It also states that the rifles may have pitting and surface rust due to the age of these rifles and from sitting in storage in ********. The bores on these rifles range from poor to fair, with little rifling left. We made sure to mention that they may have some small broken or missing parts such as the extractor, front sight,safety lever, etc.

  
  ************** reached out to one of our representatives,*******, on March 27th. He forwarded photos of the rifle he received, along with photos of the bore. He stated that the rifle itself looked just as described on the outside, but that the bore was worse than advertised.What he received was a B Grade Yugo M48 Mauser that was in fair condition, as described, with a poor bore that has minor lands and grooves left. Photos are attached for reference.

  
  ************** insisted on returning his rifle for a refund. Per our terms and conditions, which are available to view on our website; we would accept the return of his rifle and issue him a refund, minus the shipping cost and there would be an additional 20% restocking fee. If we accept a return due to an error on our end, we will refund the customer in full, including shipping and no additional restocking fee. However, ************** received a rifle that was exactly as described, so we would not be able to refund him for shipping due to us paying for a return label to receive the rifle back and we would be keeping a 20% restocking fee.

  
  We offer exchanges of products, if desired but ************** stated that he was skeptical about doing an exchange as he did not want to receive the same or worse in return. We would not have sent him something that was worse, as a replacement rifle.  
  Once ************** told us that he was going to report us to the Better Business Bureau after us attempting to resolve the issue, we closed his customer account and decided we would not do business with him anymore if he was not willing to accept our terms of sale & resolutions - which is to be expected.

  
  The option to either exchange the rifle or return it for a refund minus the shipping cost and a 20% restocking fee, still stands. This is in line with our policy that was clearly stated before the sale of the firearm to **************. We want to make sure ************** is satisfied, not dissatisfied.
  
  Thank you,
  
  ***************************

• Review frombryan f

  Date: 01/07/2024

  5 stars
  Ive been happy with every thing that I have gotten, on one single item I got burned but with a little bit of elbow grease its turning out better than I thought the bore is gone but I fully expected that when I bought it. As for my other purchases Im 100% pleased and I have tested all of them, the functionality is 100 percent and all of my bores are amazing on all of the rest. And when my FFL said they lost some of my items RTI replaced them for free. This is a great business and does not receive any of the hate they get

• Review fromCARL L

  Date: 10/04/2023

  5 stars
  Lightening fast shipping , outstanding customer service !! Ordered the TR 12 and im very happy with it . Gun shoots perfect , has a very good price and is well worth the money . The customer service was very professional and absolutely outstanding . The item arrived in no time and i will keep doing business with RTI in the future , that's out of question . Its hard to find good customer service these days and you guys did a hell of a job . Keep up the good work and great to do business with . Thanks again

• Review fromEric P

  Date: 04/18/2023

  1 star
  I ordered a spam can of 700 rounds of 7.62x39 from RTI. Immediately my card was charged of course but I didn’t get a receipt in my email. A week goes by no ammo no receipt no response from RTI. couple days later finally a response but they need my drivers license to send me ammo? Something that was not asked to do before ordering the ammo and processing the order not to mention something that is not required by every other business I have ever ordered from. moreover when I finally got in contact with someone in their customer service and asked questions concerning all of this they were very rude saying if I did not do what they said they would just cancel my order. I probably should have done that because I doubt I’ll see this ammo any time soon. please all do not do business with these people it is nit worth your time, money, or effort.

• Review fromBruce W

  Date: 02/26/2023

  5 stars
  I was skeptical before I ordered from RTI.
  But I must say I am completely surprised and impressed by the speed and "as advertised" condition of the product. Not a " like new" or "junk" but a used,functional rifle in used a lot condition and of project quality which is just what I wanted.
  It will make a fine addition to my milsurp collection
  B.W.

• Review fromApache M

  Date: 01/16/2023

  1 star
  Scammers, sold me a broken rifle and wont take it back