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Business Profile

Medical Service Organization

Christian Care Ministry, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Service Organization.

Complaints

This profile includes complaints for Christian Care Ministry, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Christian Care Ministry, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 42 total complaints in the last 3 years.
    • 18 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/17/2024

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have had extensive issues with medishare. They refuse to reimburse us for medical bills that are covered under their guidelines. They have refused to pay for a hospital visit that totaled over $6,000. I have been sent to collections over this. Medishare continually claims we did not submit the correct paperwork despite having the hospital on the phone confirming the correct paperwork. Every time we call we get another person telling us to continue to wait for processing though its been almost 6 months. Additionally, they will not pay for my physical therapy bill despite it clearly stating in the guidelines that it is covered. This health share has completely ruined our lives and caused us incredible stress.

      Business Response

      Date: 12/23/2024

      Medi-Share regrets the amount of time it has taken to process your medical bills. When medical charges are not submitted on industry-standardized billing forms,processing can take longer than usual as it becomes a manual process instead of an automated one.  Your bills are now in line for processing and should be completed soon.  Please reach out to the individual assigned to your case for more information.  Thank you very much.  

      Customer Answer

      Date: 12/23/2024

       
      Complaint: 22701257

      I am rejecting this response because though they have finally processed the bills, we have not received any of the over $6,000 in payments. Once they have paid these medical bills, I will be satisfied.

      Sincerely,

      ******* ******

      Business Response

      Date: 12/31/2024

      Medi-Share appreciates your patience as we work to complete the processing of your bills and the sharing of any amounts due. As soon as your bills are completed,updated information will be available in your ************** The individual assigned to your case can directly answer any questions you have.  Thank you very much. 

      Customer Answer

      Date: 01/02/2025

       
      Complaint: 22701257

      I am rejecting this response because Medi-Share has failed to pay the bills that we acquired. They have began processing them but there has been little communication of if those bills will be paid. I have still had to make payments to ****** Health because of my outstanding balance during this time. In addition, I have not got a reimbursement for around$400 of other medical bills that should be paid under their requirements. Lastly, they did not cancel my plan when I asked them to multiple times on the phone and claimed I still had coverage when I did not. They are now sending this issue to yet another person so now I am sure I will wait another 6-9 months to get that resolved. This continues to be a nightmare situation. 

      Sincerely,

      ******* ******

      Business Response

      Date: 01/10/2025

      Your bills have been processed, and the checks due you have been released. A request to have your membership withdrawal backdated has been submitted and is pending completion.Please contact the manager assigned to your case if you have any questions or comments. Thank you very much.

      Customer Answer

      Date: 01/14/2025

       
      Complaint: 22701257

      I am rejecting this response because though I have received reimbursement for my physical therapy I am still waiting for my other hospital bill to be paid. It has been 9 days so Im hopeful its still coming but Im unsure if they are paying the hospital directly or me. I will not accept their response until the bills are paid. 

      Sincerely,

      ******* ******
    • Initial Complaint

      Date:12/06/2024

      Type:Service or Repair Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have paid our monthly share/ premium for the last 12 months and have not used one *****. We havent filed a single claim. Our monthly price increased last month. My husband lost his job in September and so my family has qualified for other insurance since we cant afford private insurance now. I called two weeks before the end of the month to say we wanted to cancel the plan effective immediately. This was almost two weeks before the end of November. When I called I was argued with for 10 min as to why I needed to leave one person on the plan, I kept saying I have other insurance now and need to cancel. The lady was adamant I was making a mistake. FINALLY I said just cancel the plan! She then told me even though I didnt need it and wanted to cancel Id have to pay for December also. She proceeded to tell me the payment drafts at the beginning of each month but couldnt tell me why I was going to be charged for December then except that was their policy. I said we cant afford it my husband lost his job thats why Im canceling! She said yeah sorry. I canceled auto drafts that same day. They assured me auto drafts were canceled effective immediately. Now fast forward to December 6 and they auto drafted $234 out of my account. Very ********************** of them right? ******** is more like it. Medishare is a joke and not a Christian company at all.

      Business Response

      Date: 12/18/2024

      Medi-Share appreciates your time as a member and regrets and difficulty encountered during the withdrawal process.  After reviewing your concerns, your withdrawal date has been updated to December 1 and your monthly share for December will be refunded.  Please reach out to the individual assigned to your case with any questions or comments. Thank you very much.

      Customer Answer

      Date: 12/26/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      **** ******
    • Initial Complaint

      Date:10/28/2024

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been a member of Medishare for years now and since June of this year I have been locked out of my account. I can't even look at it to pay my monthly share online until I enable a camera to send them a photo id. This seems like they are discriminating against me for not having a camera on my computer.I mailed them a physical copy of id and they acknowledged receiving it! BUT, they still refuse to allow me access to my account until I upload it via a camera.They keep sending me emails, telling me 'thank you for updating your information, but we need you to submit photo id via online'.They refuse to work with me on this and through many conversations with different individuals there I have gotten nowhere (all of whom say they will call back with answers and never do). They just tell me to go to a friend or family member and upload it from their device's camera. I have been forced to pay my monthly share through mailing it to them, since I can't get on my online account anymore and they don't accept over the phone payments. I am not happy with this lack of assistance and being shut out of My account with them. All they are doing is painting a bad image of the whole organization.I don't know what else to do to get help with this issue so I have turned here. I do not believe it is ethical for them to require me to have a camera to submit something they already have. They don't have a local facility to get this handled, so reporting this here is my last hope.I'm beyond frustrated. This isn't how Christians should treat one another.

      Business Response

      Date: 10/31/2024

      Medi-Share apologizes for any difficulties you encountered in updating your member information.  This process is a regulatory requirement that must be met to continue providing secure and reliable medical sharing to all of our members. Thank you for providing the necessary documentation which has been forwarded appropriately for processing.  Medi-Share will follow up with you regarding the documentation process if necessary.  In the meantime, if you have any questions, please reach out to the Medi-Share representative assigned to your case.  Thank you. 
    • Initial Complaint

      Date:10/15/2024

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I fractured my neck on July 28, 2024 and received medical treatment at ********************. ***** submitted my invoice to Medishare and Medishare has taken no action to pay any portion of my medical bill despite it falling within their coverage responsibilities. I want them to pay for medical services that were transmitted to them on August 16 via EDI. Medishare has failed to acknowledge this claim. As of today, 10/15/2024, this medical bill sent to them on 8/16/2024 still does no show in my Medishare account.On 9/16/2024 I received a letter that basically stated they trying to see if any other 3rd party liability. I immediately outlined how there were no other possible 3rd party responsibilities as I was injured at my property, no employed by anyone, no other insurance, no crimes, no other liability, not driving. They still have failed to acknowledge their payment responsibility. I have been a member for years and never had a claim and when finally have one, they do nothing but delay, and try to avoid.

      Business Response

      Date: 10/23/2024

      Medi-Share apologizes for any delays encountered in your bill processing. Your bill has been processed and Medi-Share will be reaching out to you with the details. Please keep in mind that your members bills only appear in the Medi-Share ************* once processing has been finalized, which is typically 30 to 45 days after receipt, and assuming all of the required information was provided.  Thank you very much. 
    • Initial Complaint

      Date:10/11/2024

      Type:Product Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This experience has been horrendous from start to finish. I joined the highest tier, like a gullible rube, earnestly believing that the sharing experience would be commensurate with the gratuitous claims of Medi-Share's promotional *********** the contrary, bills that were submitted to Medi-Share in February were not reviewed by the Medi-Share team until SEPTEMBER. Over the course of that period, we dutifully paid our monthly share AND we had many additional treatments of my wife's back, resulting in medical bills totaling over $15,000 dollars.If, in February or March, Medi-Share had reviewed our case in a normal, timely fashion, and responded with a reasonable, "Our doctor looked at this and you're not eligible," then we would've understood, accepted the result, signed up for traditional insurance, and parted ways amicably.Instead, Medi-Share demonstrated wanton disregard for our family's well-being, collected over $6000 from us, while never once even suggesting that my wife was receiving care which was ineligible for reimbursement. The net result is the same for us regardless of whether Medi-Share acted in shameless bad faith or gross incompetence: a mountain of unpaid bills and a truly crushing sensation of disillusionment.EVEN WORSE was the embarrassingly rote response to our query. Instead of addressing my extraordinarily valid point (that the company failed to review our records in a timely fashion, collected over $6500 while we racked up more bills, then rejected us months later) they acted as though our complaint was centered on the fact that my wife's acute injury was regarded as a pre-existing condition. To add insult to injury, they sent a response in which they lazily cut and pasted boilerplate *********** taking seven months to review simple records, Medi-share demonstrated wanton misfeasance and should refund the money that they faithlessly took from us; otherwise, they must stop falsely identifying as a Christian organization.

      Business Response

      Date: 10/23/2024

      Thank you for voicing your concerns. Our desire is to ensure that you fully appreciate and understand how the Medi-Share Guidelines apply to your bills. Your case is being reviewed and someone will be following up with you soon, if they havent already. We also want to remind you that members have the option to appeal bill-sharing decision with which they disagree, as per Section XII, B, of the guidelines.  

      Customer Answer

      Date: 10/23/2024

       
      Complaint: 22411631

      I am rejecting this response.

      Please tell me that these are just boilerplate responses you're offering. How many times do I have to reiterate that the rejection of our bills is not the central issue?

      It would be nice if you at least acknowledged that you understand the nature of my extremely-valid complaint, which was cogently spelled out in my previous correspondence(s).


      Sincerely,

      B *******

      Business Response

      Date: 11/01/2024

      After reviewing your concerns, Medi-Share will be refunding eight months' worth of monthly share payments to you to apply toward your medical expenses. The refund request is in process, and we will update you when it is completed. Thank you for the opportunity to be of service.    

      Customer Answer

      Date: 11/07/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      B *******
    • Initial Complaint

      Date:09/19/2024

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I joined Medi-Share earlier this year. My wife went to the ** for a back pain issue in February. She has had three injections over a 7 month period, and multiple doctor's visits over that time.The first bill Medi-Share received from Carillion was on or about 2/3/2024.Since that day, I've paid over $800 a month to Medi-Share, while racking up THOUSANDS of dollars in bills from Carillion healthcare.Medi-Share has had our case "Under Review" since February - on SEPTEMB** 13, they sent a letter telling us NONE of it would be covered. Yes, you read that correctly. These scam artists collected $6000 in payments from me and provided me Z**O in return, stringing me along the entire time.I would've joined a traditional Insurance program had i known they were going to do something so patently dishonest. To reiterate, Medi-Share has cost me around $15k in worthless monthly dues + hospital bills that we innocently racked up while they sat around for 7 months and laughed behind our backs.This is a Christian Organization in name only.

      Business Response

      Date: 09/30/2024

      Medi-Share regrets the amount of time needed to complete your review and apologizes for the delay and the exasperation that this delay may have caused.  Your medical bills were processed per Medi-Shares member-voted guidelines which state: A pre-existing medical condition is defined as signs/symptoms, testing, diagnosis, treatment, OR medication for a condition within 36 months prior to membership (based on medical records).  Pre-existing conditions are ineligible for sharing for the first 36 months of membership per the guidelines.  Members do have the option of requesting an appeal of bill-sharing decisions they disagree with.  If you have any questions or comments, please reach out to Medi-Share at ************, or to the individual assigned to your case. Thank you very much. 

      Customer Answer

      Date: 10/11/2024

      Hello,

      Please reopen this complaint and I will respond. Otherwise, I will have to open a new complaint as the problem continues to compound. 

    • Initial Complaint

      Date:07/05/2024

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been trying to get reimbursement from Medishare for an emergency room visit in August 2023. I have paid to Carilion $9,156.06. My deductible is $4250.00. I have gotten Medishare to approve $1,122.01. After numerous calls and emails have transpired I cannot get additional charges approved. ******** cannot bill Medishare because they are not considered insurance. Forms from Medishare's website have been filled out and emailed documenting charges. Today my case advocate again asked for bills without performance measurement codes but service codes. I asked specifically which ones were incorrect and was told she could not tell me. They will not pay anything after a year on this one visit and the year is up on August 23, 2024. I need help. Carilion has reviewed codes and have removed the * codes which amounted to 4 cents. The code was used 4 times. They have received all medical records from that date as requested as well as what ******** is able to provide as far as itemized bills and it is never enough. I would appreciate any assistance.

      Business Response

      Date: 07/16/2024

      Medi-Share regrets the inconvenience this billing issue has caused. As we discussed, we are continuing to work on your behalf to obtain the correct information from your provider. In order to be the best stewards of Medi-Share members resources, providers are required to submit standardized medical billing forms with proper coding to ensure that members are sharing in procedures or treatments that follow the member-voted guidelines. Please reach out to the individual assigned to your case for more information. Thank you very much.                       

      Customer Answer

      Date: 07/18/2024

       
      Complaint: 21946330

      I am rejecting this response because:
      They have never reached out to the provider.
      Sincerely,

      ***********************

      Business Response

      Date: 07/23/2024

      Medi-Share appreciates your patience as we worked to collect the required information to process your bill.  The bill has since been reprocessed and payment was issued to you by regular mail on July 19.  Please reach out to the Medi-Share representative assigned to your case with any questions.  Thank you for being a valued Medi-Share member since 2019.    

      Customer Answer

      Date: 08/01/2024

       
      Complaint: 21946330

      I am rejecting this response because:

      Sincerely,

      ***********************
    • Initial Complaint

      Date:06/20/2024

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We had a terrible experience with my wife's pregnancy and bills associated with it all. We were given misleading information regarding in-network doctor and hospital. We got the proper forms from the doctor and gave it to Medishare that they are "in-network". We were told by Medishare not to worry and everything will be covered. To relax and trust them. Well, now that we've paid thousands of dollars, we are told there is nothing they can do to cover over $20k worth of bills because of out of network doctor. Their website even now shows the doctor in network. We were also told not to worry about our baby, that all his hospital bills would be covered under mom's plan and then we have a choice to put him on mother's plan or a different plan. Due to the terrible way we were treated by Medishare, we chose his own health plan and now his bills cannot be shared. We were lied to, mislead, and cheated. We were not treated fairly at all. We expect all bills to be shared as promised multiple times on the phone prior to and during the pregnancy.

      Business Response

      Date: 07/02/2024

      Mr. ****** thank you for the opportunity to address your concerns and respond. As was discussed with our representative, medical bills are processed in accordance with Medi-Shares published, member-voted guidelines which are available online at www.mychristiancare.org. Regardless of network status, medical bills must be submitted using the medical industry standardized billing forms and must be received by Medi-Share within one-year from the date of service to be considered for sharing.  When bills are received within timely filing, but without the standardized medical billing forms as in your case, bill processing can take much longer as it becomes a manual process. Please reach out to the individual assigned to your case with any questions or comments as your bills continue to process per the guidelines.  Thank you very much.

      Customer Answer

      Date: 08/29/2024

       
      Complaint: 21877830

      I am rejecting this response because:

      Consumer
      Most Recent Message
      Date Sent: 8/29/2024 2:47:38 PM
      There were multiple promises that were made originally that still were not fulfilled. I would like all of our original payments made to Medishare refunded so we can apply towards those bills still outstanding.



      Sincerely,

      *******************

      Business Response

      Date: 09/06/2024

      Your Medi-Share bills were processed per Medi-Shares published, member-voted guidelines, and after your Annual Household Portion, similar to a deductible, was met.  As a reminder, Medi-Share is not insurance but a health care sharing ministry.  Because of this, Medi-Share is unable to refund past monthly shares as member shares are immediately earmarked to share in other members eligible bills.  The membership was active on the dates of service for which the bills were processed.  Please reach out to the individual assigned to your case with any other questions or comments.  Medi-Share has been in communication with the member and welcomes additional discussion.  Thanks very much.   
    • Initial Complaint

      Date:05/23/2024

      Type:Service or Repair Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Please See Attachment

      Business Response

      Date: 05/28/2024

      Medi-Share apologizes for any confusion surrounding the processing of your medical bill.  As Medi-Share has advised you by phone, the bill in question has been processed with payment shared.  Thank you for your patience. Please reach out to the representative assigned to your case with any questions or comments. 
    • Initial Complaint

      Date:05/21/2024

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After much research I opted to have my daughter be a member of Medishare. I did all the work before hand and did exactly what they said in order to get her on Medishare from the date of birth. As well as picked an in network pediatrician. (All of this is provable on a recorded line). They now refuse to cover any medical bills from birth because they claim she wasnt insured, even though I did exactly what they said to insure her. They told me you have ****************************************************************************************************** order to be insured. I did just that and Medishare told my hospital that I was insured. When the bills came Medishare refused to cover anything claiming she wasnt insured on the date of her birth. Medishare advised me to get a self pay rate from the hospital, when I tired to do that the hospital was unable to help because Medishare told them that my daughter was in fact insured. Now I am stuck with these huge bills that nobody is helping us pay. After paying $143 a month to Medishare. As far as the pediatrician bills, they now say her doctor is not in network and will not cover any of those either. This company is an absolute scam.

      Business Response

      Date: 05/31/2024

      Medi-Share regrets any misunderstandings regarding your childs membership.  As per section VII,D, of Medi-Shares member-voted guidelines, a parent must be an active Medi-Share member at the time of delivery for the child to be added to membership within 30 days of birth.  In that instance, the child will be a member as of their date of birth.  Medi-Share is unable to refund your monthly shares as Medi-Share is a health care sharing ministry and your past monthly shares were earmarked to share in other members eligible medical bills. Please reach out to Medi-Share member services at ************ with any questions or comments.  Thank you. 

      Customer Answer

      Date: 05/31/2024

       
      Complaint: 21740283

      I am rejecting this response because:

      I was told something completely different on the phone on a recorded line by two different people on two separate occasions.  I was clearly told on the phone before making my daughter a member that I would have 10 days after her birth to get her on Medishare and everything from her birth would be covered.  I was then told by someone else after she was already a member and already accumulated some bills that I actually had 30 days from her birth date to sign her up and everything from her birth would be covered.  I was told by Medishare that these phone calls were looked into and I am wrong. I am 100% certain I am not wrong.  I would like these phone calls to be handed over to the BBB to decide.  I know for a fact if that is done the truth will be revealed and their lies will be revealed.  As far as the pediatrician bills, I was told over the phone they would not be covered because they werent in network even though they had previously told me that they would be negotiated and if I meet my deductible covered because the doctors office is in network.  Conveniently, today I got a message that a very small portion was covered.  It seems to me that they want to cover their tracks as to not get in trouble with the BBB. 


      Sincerely,

      *********************

      Business Response

      Date: 06/12/2024

      Thank you ****** for the opportunity to respond.  Medi-Share management has reviewed the phone calls in question and the calls did provide the information as previously stated and according to Medi-Shares guidelines.  A parent must be an active Medi-Share member at the time of delivery for a child to be added to membership within 30 days of birth.  In that instance, the child will be a member as of their date of birth.  You can review section VII, D, of Medi-Shares member-voted guidelines available through this link ****************************************************************************************************************************************************************** on Medi-Shares website, www.mychristiancare.org,for more information.  Thank you very much.      

      Customer Answer

      Date: 06/20/2024

       
      Complaint: 21740283

      I am rejecting this response because:

      First of all, that is NOT was was told to me by multiple representatives on the phone.  I want these recordings to be handed over the the BBB so it can be proven I am not in the wrong.  But even if medishare is telling the truth (which they are not) it makes no sense.  Then logically that would mean it is impossible to insure a child from birth without the parents being on as well.  Logically, medishare is saying they wont cover anything or insure the child until they are on medishare, but told me that they cannot insure anyone without a birthday. You see the dilemma here? Its utterly ridiculous.  I was scammed.  I want the recordings heard by someone other than Medishare.  
      Sincerely,

      *********************

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