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Business Profile

Handyman

Mermaid Engineering Handyman Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** said he was 24 hrs i called him he a guy who was obviously drunk, i gave him beer and cigs showed him the problem with my house the employee said hed call his boss and get in touch with me. ***** the owner set a meeting up with myself and the employee (who didnt show up), so pollu and i discussed the problem he said hed get back to me with a price. I gave ***** beer and he smoked pot as we discussed the repairs. The next day the same employee was supposed to come to my house and send me a price. He never showed up. I texted the employee asked him for a ballpark figure he replied that it might take 40 hrs to do and roughly $1000 but was not a concrete answer because he said it will be a time and material job therefore voiding what he just said. I again asked for an exact amount or a ballpark figure never heard anything. ***** texts me the next day asking for $500 saying hed keep recipts and get materials on easter sunday. I leave work the same day i gave him money and see him drunk outside of a bar. I call my sister she asks what the hourly rate is and i said he hasnt andwered me yet. So she calls him he calls her a b**** and hangs up. Later i call him say unprofessional i want my money back and he is no longer needed becaise he could not give us an answer. He told me to f off and he was keeping my money without doing any work. He said because he came and drank beer that he was going to charge me,?!?!?

Mermaid Engineering Handyman Services LLC is NOT a BBB Accredited Business.

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