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Business Profile

Credit Services

Clever Credit Fix LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Clever credit is a credit repair company Istarted using in July 2023. I've was with the company for 9 months total. Around the 3rd month of my subscription I seen through their message portal. I was being charged but due to unfinished paperwork they werent able to actually dispute any items. I contacted them and ask why no one reached out telling me this and why continue to take payment when the job hasnt got started.. *** promised me 3 months free to make up for their mistake and I accepted. After the 3 months 6 months total Still no results reflecting on credit report. There are only 2 customer service agents and they take forever to respond to messages. Around February I emailed them in February to cancel from lack of results. They said it takes time and gave me 2 more free months. In April there were still no results reflecting on my credit report . So I emailed their customer support and also sent the message them through their portal to cancel my account. July 2024 they went back into my account after I've canceled. They emailed me back saying wait 5 business days and it's already the 7th business day. I need my refund for all the months they did nothing but take money without fulfilling a promise to repair my credit. On their website they said they could remove items in 90 days I was with the company 240 with NO results.

  • Initial Complaint

    Date:05/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company claims to provide credit repair services however it is fraudulent. I have been getting charged $100 per month since my enrollment for services not provided. I have contacted the service provider Amman several times about my concerns but there was no response about the progress on my repair nor any response about refunding my money. He should be arrested.

  • Initial Complaint

    Date:02/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July signed up to help with fixing credit., September was charged ***** with no help from them requested to cancel service, no reply back. In December I was then charged again ***** for service that was asked to be canceled in September frauds don't trust them

  • Initial Complaint

    Date:12/12/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company in August for their service. In December I called all the credit bureaus and found out he did nothing towards the job I hired them to do, and that was to help repair my credit. *********** received no letters emails and had no disputes pending or as of August. Nothing!

  • Initial Complaint

    Date:10/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When trying to get help and communicate this is what we get!???? He calls himself a business. No. Absolute scam artist that needs to be shut down and refund money back.

Clever Credit Fix LLC is NOT a BBB Accredited Business.

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