Reviews
This profile includes reviews for Assurant, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13,288 Customer Reviews
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Review fromMelly Mel
Date: 07/08/2025
5 starsDo a QR code with a how to video as well with instructions. Explain what happpens if you can not restart or disable your phone due to it cutting off.Review from$bagchaserbackhanded
Date: 07/08/2025
5 stars$bagchaserbackhanded
Date: 07/08/2025
Making the claim was very easy and stress free unlike thoses other H32303235**303035**32Hs , it took less the five miunites plus i was told if my claim was approved or denied on the spot & i didn&#**;t just lose money by paying a deductable and then finding out my claim was denied ... ****. I was informed that my claim was approved on the spot
Assurant, Inc.
Date: 07/11/2025
We're thrilled to hear the claim process was smooth and quick. Thank you for sharing this feedback and for choosing Assurant!Review fromMe and me
Date: 07/08/2025
4 starsMe and me
Date: 07/08/2025
Wonder if they hace tested *#0*# Thas how easy will be testedAssurant, Inc.
Date: 07/11/2025
Thank you for taking the time to rate us!Review fromJodi
Date: 07/08/2025
5 starsJodi
Date: 07/08/2025
Because a $200 quote that I received without realizing I could use my insurance became a $5.00 copay expectation and ended with a zero payment. When I tell you that I was stressed out last year when I accidentally cracked my phone screen. I had never done that before. And I dealt with it for over a year. Yet had I known my insurance covered it I would have gotten it fixed a long time ago. So thank you. I appreciate your alleviating my stressAssurant, Inc.
Date: 07/11/2025
Its great to hear the stress melted away once everything was taken care of. Thank you for sharing this story with us.Review fromA.m.
Date: 07/08/2025
5 starsA.m.
Date: 07/08/2025
New phone was delivered quickly. Simple return process and quick recovery to my applicationsAssurant, Inc.
Date: 07/11/2025
Sounds like everything clicked right into place. We're glad the process was seamless and hassle-free. Thank you for sharing your experience with us!Review fromBeth
Date: 07/08/2025
4 starsBeth
Date: 07/08/2025
Once it was clear that my phone was defective they replaced it immediately.Assurant, Inc.
Date: 07/11/2025
Glad to hear the replacement was handled quickly once the issue was identified! Fast resolutions are what we aim for. Thank you for sharing your experience with Assurant!Review fromDr Ray
Date: 07/08/2025
5 starsDr Ray
Date: 07/08/2025
The communication was clear. The shipping fast and the device pristineAssurant, Inc.
Date: 07/11/2025
Clear communication, fast shipping, and a spotless device? Thats the trifecta we love to deliver! Thanks for the great feedback!Review fromSandra
Date: 07/08/2025
4 starsSandra
Date: 07/08/2025
Once I placed the claim with assurance. I was notified as the claim processedAssurant, Inc.
Date: 07/11/2025
Glad to hear the claim process kept you informed every step of the way. We work hard to make things as smooth and transparent as possible. Thanks for sharing your experience with Assurant!Review fromMike
Date: 07/08/2025
5 starsMike
Date: 07/08/2025
Little hassle. They replaced the phone that got broken in less than 3days. New phone works great.Assurant, Inc.
Date: 07/11/2025
Great to hear the process was quick and easy, and that the new phone is working perfectly! Were glad everything came together in just a few days. Thanks for the awesome feedback!Review fromJanine
Date: 07/08/2025
5 starsJanine
Date: 07/08/2025
The process to file a claim was super easy. I like that the new device came with instructions on how to activate the new phone as well as to mail back the old phone.Assurant, Inc.
Date: 07/11/2025
Were glad the claim process was a breeze and that the instructions made everything crystal clear. Thanks for the great feedback!
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