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Business Profile

Mattresses

WinkBeds

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for WinkBeds's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WinkBeds has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • WinkBeds

      382 NE 191st St # 53890 Miami, FL 33179-3899

    • Winkbeds

      166 Bowery New York, NY 10012-4658

    • Winkbeds

      1100 s 12th st Watertown, WI 53094-7507

    Customer Review Ratings

    3.51/5 stars

    Average of 78 Customer Reviews

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    Review Details

    • Review fromKristin K

      Date: 08/23/2023

      4 stars
      Three nights in, sleeping great! We had a TempurPedic Breeze and slept far, far too hot. ******* is a bit firmer but still comfortable, supportive, and cool!
    • Review fromDeena R

      Date: 08/22/2023

      1 star
      Purchased our third *************. Less than a year later, while moving the mattress, on a dolly, out of one room into another so we could get the carpets cleaned, one string apparently caught on something and within seconds, the entire mattress unraveled. One single STRING is the only thing holding this "luxury" mattress together. We immediately sent in a refund request, thinking the "1 year guarantee" would surely cover the mattress completely falling apart. The only response was a customer service agent rudely replying that the warranty covers coils and springs. Not the structural integrity of the mattress. Plus, they said, under the warranty you aren't covered moving the mattress. Within your own home. On a dolly. By 2 adults.COMPLETE refusal to back the product and to engage in any dialogue regarding the issue. Horrendous customer service and advertising that the mattress is made to the "highest standards" is blatantly nonsense.Then, if you call the company in hopes of speaking to a manager or elevating the issue, they will lie to you and explain that they don't have any managers.
    • Review fromMohammad Z

      Date: 08/22/2023

      4 stars
      Very nice delivery and the bed is very comfortable and supportive
    • Review fromjoseph b

      Date: 08/20/2023

      5 stars
      good costumer service I hope the softer bed works out. We received the bed on time.
    • Review fromSusan P

      Date: 08/20/2023

      5 stars
      So far, so great! Thank you WinkBeds! Firm mattress for our *********************** pencil post bed.
    • Review fromBen W

      Date: 08/19/2023

      5 stars
      This is a very well made mattress. My wife has slept better since we bought it..
    • Review fromCrystal P

      Date: 08/17/2023

      5 stars
      Much better than the luxury firm. We tried the first one and it was much too firm. The soft version feels more like a true medium.
    • Review fromPaul C

      Date: 08/17/2023

      5 stars
      This is the third time I've ordered the Luxury Firm Mattress from WinkBeds.The second one was to replace one damaged in a fire, and Wink very kindly offered a deep discount.I've had a great experience with this company, and their product.
    • Review fromJake D

      Date: 08/17/2023

      5 stars
      Amazing mattress! So so so comfortable and I love that it's handmade in *******. Makes me love going to sleep!
    • Review fromThinh L

      Date: 08/17/2023

      1 star
      The bed came in a box that was all torn up. Delivery date was delayed twice. I still gave it a chance. Once I rolled it out, it took a day or two for smell to release. At first, my wife and I thought it was a little stiff and hard. I said give a few days and it should get better. After about a week or so, my back started aching. My wife is much smaller than me; said it may be me and switch sides. We gave it another week. Then she started waking up with neck and backaches. It was becoming unbearable to sleep still on. We had to put on our backpacking sleeping pads to be somewhat comfortable.Now a month in, weve asked for an exchange for the GravityLux. Online service has been very helpful. You do have to pay $52 for exchange fee.I dont like to complain, but had to share my experience with this ******* Lux. Its not a very good bed for the price. We really hope this new one is worth it.

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