Reviews
Customer Review Ratings
Average of 36 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLily B
Date: 06/01/2023
5 starsI have a good experience with joe’s
Everything was very quick and even replacing the battery in the remote for my garage door without charging me.
The guy was super friendly,and clean everything after job was completed.
Thank youReview fromArmand M
Date: 05/23/2023
3 starsExcellent work and punctuality. My issue is that at over 200 dollars for labor and overcharge for the *********** 3/4 hp garage door opener I feel that I have been ripped off. I just saw this unit at ********** for 229 dollars. My fault for not being a knowledgeable consumerReview fromYoni B
Date: 05/01/2023
5 starsYoni B
Date: 05/01/2023
Very professional and diligent company. Had a pleasure working with Joes garage door. Would recommend them.
Joe's Doors - Garage Door Services
Date: 05/11/2023
Hi ****,
Thank you so much for your positive review! We strive to provide excellent customer service and quality workmanship, and glad to have been able to provide you with the quality garage door service you deserved. We appreciate you taking the time to share your experience with us. We hope to work with you again soon.Review fromRoberto V
Date: 04/24/2023
4 starsRoberto V
Date: 04/24/2023
Highly recommendable. Great communication and follow-through. I only have one issue. The tech used my panic button installation to wire the garage door activation pad. Now I have no emergency button should the need arise :(Joe's Doors - Garage Door Services
Date: 05/18/2023
Thank you so much for letting us know so we can take care of the issue and make you even happier! :)
Attaching your review, you added on ****** after we contacted you (THANK YOU SO MUCH):
Over-the-Top customer care! Five stars isn't enough. These guys go way over what would be required to secure a "GREAT" score for service. They even replied to a 4-star review I posted after their work was done to see how I would be happier! Who does that? ***'s Doors, that's who. Came out again to review the installation and it turned out that I was the one in error... my mistake. Their initial work was spot on and well done. On time, on budget and excellent follow through.
This is the second business I have found and contracted through the Better Business Bureau website. Both had A+ ratings and both were excellent service providers. Price was good, competitive as well and the quality of work was outstanding. Don't think twice; these guys are the real deal.Review fromStan W
Date: 02/23/2023
5 starsStan W
Date: 02/23/2023
Does good work, highly recommend. Would use them from now on.Joe's Doors - Garage Door Services
Date: 05/11/2023
Hi ****,
Thanks for the great review! We really appreciate your feedback and we are happy to have helped you replacing your garage door panels. We'll be sure to pass your kind words on to the team here and we look forward to working with you again in the future!
Review fromSonia B
Date: 02/21/2023
5 starsSonia B
Date: 02/21/2023
Very good service and friendly. Came out right away and repaired our garage door. Excellent communication. Thank you Joe and Gregory!Joe's Doors - Garage Door Services
Date: 05/11/2023
Hi *****,
Thank you for your kind words! We are delighted that *** and ******* were able to provide you with excellent garage door repair service. We strive to ensure that our customers are completely satisfied with our work, and we are glad that we were able to meet your expectations. We appreciate your business and look forward to being of service to you in the future.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.