Reviews

Review Details

• Review fromReggie R

  Date: 09/17/2024

  1 star
  Why this company most media still exist?theyre clearly scammers to say the least

• Review fromMina R

  Date: 08/14/2024

  1 star
  Absolutely terrible. Guarantees were advertised and never honored. Horrible customer service. I am curious if a lawsuit would has ever been filed against this company for stealing given all the other reviews here. Similarly to other experiences, my ad spend was paused , guarantees not honored. No profit made and loads of excuses, subpar / absent communication along the way. Completely misaligned to initial discussions had with the company and the advertising.

• Review fromJuan C

  Date: 06/17/2024

  1 star
  I had many problems with Moy Media. The processes were very slow, and I never achieved any profitability with the automated store. Responses were slow or nonexistent, often filled with lies. At this point, I don't believe they actually run a business of creating automated stores; it really seems like they just take customers' money and work with it for a year without any interest. Personally, I had to open a case with my credit card company to get my money back due to the numerous breaches of the contract. They basically violated every point. I filed a claim with my credit card company and was able to get my money back thanks to this. Moy Media refused to issue any refunds until a year had passed, always having an excuse like "not enough time has passed," "we'll look for another product," "it's the season," etc., just to delay and hold onto my money longer. We customers are the best bankthey borrow our money for a year without paying interest and repay us with excuses and lies. Stay away from this scam

• Review fromFormer C

  Date: 06/12/2024

  1 star
  This company is a borderline scam. Once I invested the initial 5k for a Shopify business, communication from **** was almost non-existent. Many products they selected for my shop weren't even related to the niche I selected (fitness). I never profited a single dollar, and in fact lost approximately $800 during my time with Moy Media.For approximately (3) months, the store was halted. Besides a Chinese holiday explanation, staff did not communicate the reason.IMPORTANT: When I was ready to leave the company and be done with my store, I requested a refund (after 12 months), which was stated in the service agreement. I was told the refund of the initial 5k investment would not be honored due to the minimum daily advertisement spend not being met. What the support team failed to realize was they did not add up one of the columns which included additional money spent on advertising. I attempted contact with **** (never answered me), other staff, and client support. All either never responded or were not very helpful. Finally, I had to reach out to my bank in attempts to dispute the 5k charge. I'm unsure if Moy Media refunded me or my bank, but I was eventually credited the money. In the end, it was a complete waste of time and mentally draining. I HIGHLY ADVISE NOT TO INVEST YOUR MONEY WITH THIS COMPANY!*************** is the face of this company. ****, if you're seeing this, you should think of a more ethical way to make money.

• Review fromRick B

  Date: 03/29/2024

  1 star
  I signed up with ***************, The *** of Moy Media LLC 5 months ago. He had a great sales pitch and promised me that for my $5,000.00 that I would be up and running in 4-6 weeks. Also, I should not worry because they offer a 12 month guarantee. I joined and then I found out that his "team" is in ***************. Then found out that you can only speak to them through an app called Concord. So after numerous text through ******* the only thing that I have received is excuses after excuses as to why nothing is happening. We went from Shopify problems to a month long ***** holiday to more problems with this and that. So, ?i reached out to *************** himself, The guy that sold me on his company and that will tell you anything you want to hear, you just have to give him a "hell yeah", to ask for a refund. He said he needed to get with his "team" to see what they can do. I was told to hold on things are moving forward. OK cool. Then the original **** }Precious" from *************** that was working with me through Concord was gone after I asked for a refund and a new **** ***** started helping me. Then the "***** Holiday" was the issue. Still nothing only please be patient excuses. So, finally I asked if I could at least see one of there clients stores so I can get an idea of what I'm looking at.. They said they cant do that. I personally would want anybody I can get to come to my store. That's called a potential customer. They finally sent me a text saying "Hi *****. Your store is done! You can take a look her: https//ede926-myshopify.com/ all products and contents are just mock-**** We will change products once we finalize them. So after 5 months and $5000 I got a non functional website that my 8 year old grandson could have made in an hour tops. I have reached out to *************** several times asking for a refund with absolutely no response whatsoever. Do yourself a favor and STAY AWAY FROM *************** "MOY MEDIA LLC" WHAT A JOKE! NOTHING BUT BS! Save your money!

• Review fromVincent C

  Date: 11/15/2023

  1 star

  Vincent C

  Date: 11/15/2023

  Signed up 6 months ago, and have not made a single dime!! I paid for the highest package which was 30,000 dollars, which came with a 12 month money back guarantee. The CEO, Alex will just tell you anything to get you onboarded, and mislead you with how the service is going to be. I asked Alex to give me the trajectories of what my store should be doing, and he told me usually by month 4 clients have recouped the whole 30,000 in profit. So I took that information with consideration knowing how averages work, so I did not expect to be right at 30,000 by month 4, but somewhere in the ballpark. But as I mentioned, here I am at month 6 and have not made a single penny! Not to mention the communication with Alex is horrible, can’t make meetings or respond to text, and the store takes much longer to set up than advertised. Alex will be great with communication when you sign up, but after he gets your money he will go GHOST! !!!!!!BEWARE!!!!!! This is an advertising company, so when they tell you about the success you can have they are doing just that, advertising. I requested a refund because of the misleading information, and they didn’t get back with me for over two weeks, just to read me off the contract saying I have 6 months left. So here I am with NO PRODUCT STILL, let alone making money, waiting as my money is hostage with a company that under delivers. Don’t make the same mistake I did!

  Moy Media, LLC

  Date: 11/17/2023

  Dear Vincent,
  
  Thank you for taking the time to share your feedback about your experience with our company. We take all customer feedback seriously and aim to address your concerns.
  
  Firstly, I'd like to clarify the terms of our agreement. You mentioned that you signed up for our highest package with a 12-month money-back guarantee. Our intention with this guarantee is to provide our clients with a long-term investment opportunity, and we understand that achieving substantial returns may take time. The projections of income provided during our initial conversation were indeed just that - projections based on historical data. They were not guarantees that you would recoup your investment within a specific timeframe. Our goal is to work together with you over the course of the full 12 months to help you achieve your financial objectives.
  
  Regarding communication, we apologize if you have faced challenges in reaching out to us. We value our clients' feedback, and we will certainly work to improve our communication and response times.
  
  It's important to note that leaving a negative review while you are still under contract with us may not be the most constructive way to address any concerns you may have. Our commitment is to fulfill the terms of our agreement, which includes the 12-month period specified in the contract. We believe that this time frame allows for a more accurate evaluation of the success of our services.
  
  We genuinely want to help you achieve your goals and ensure you receive the value you expected from our services. If you have any specific issues or concerns you'd like to discuss, please reach out to us directly, and we will do our best to assist you.
  
  Thank you for your understanding, and we look forward to continuing to work with you to achieve your business objectives.
  
  Sincerely,
  Moy Media