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Business Profile

Swimwear

Everything But Water

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Swimwear.

Reviews

This profile includes reviews for Everything But Water's headquarters and its corporate-owned locations. To view all corporate locations, see

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Everything But Water has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Mai W

      Date: 01/08/2024

      Ordering online is a nightmare. Company cancels orders because they are out of stock with NO notification of customer. This happened twice. I had to call costumer service one week after placing order to be informed of this because email inquiries were essentially worthless and didnt answer question at hand.Since swimsuit bottoms and tops are ordered separately I received only half of a matching set TWICE with no remedy by company other than to return entire order. It is a complete waste of time to order from this company.

    • Paulo S

      Date: 05/22/2023

      We purchased a bathing suit after only a one time going to a pool the bathing suit stained and lost its color. The quality is horrendous. We have purchased bathing suits for decades and never lost its color or stained.

      Not only the quality is awful but your customer service at the Palo Alto store is just as bad as your quality is not worse.

      We went to the store and a lady working there slammed the door on us saying the store is closed. This was a Saturday at noon so during your working hours. She was rude and she was talking on the phone on a personal call . I went to security and they were kind to tell me there is a plumbing issue, ok fine but she did not have to be rude to us.

      Please return my money for the bathing suit or give us a credit . I don't have the receipt anymore.

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