Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fire and Water Damage Restoration

Lightning Restoration of Tampa Bay

Reviews

Customer Review Ratings

4.52/5 stars

Average of 23 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngel M

    Date: 07/02/2025

    5 stars

    Angel M

    Date: 07/02/2025

    Ryan was awesome and Felix went above and beyond so provide excellency. Kudos to them and Lighting Restoration for a job well done.

    Lightning Restoration of Tampa Bay

    Date: 07/03/2025

    Thank you for your kind review and letting us know that our staff is giving you excellent service. 
  • Review fromAbhijeet K

    Date: 04/28/2025

    5 stars

    Abhijeet K

    Date: 04/28/2025

    ****** and team did great job in identifying the wet areas in my home caused due to leak in bathroom. Fixed it to bone dry. Really appreciate their help. Thank you

    Lightning Restoration of Tampa Bay

    Date: 04/29/2025

    Thank you for your review. Glad that we could be there to help. 
  • Review fromMolly L

    Date: 04/09/2025

    5 stars

    Molly L

    Date: 04/09/2025

    Great service. Knowledgeable employees. ************** gave us the confidence that the job was thoroughly reviewed and completed. Definitely recommend.

    Lightning Restoration of Tampa Bay

    Date: 04/14/2025

    Thank you for your kind review.
  • Review fromRalph C

    Date: 02/10/2025

    5 stars
    Great company. They did exactly what they said they would do, when they said it would be done, at the price they quoted. We would use them again for sure.
  • Review fromJosephine R

    Date: 07/25/2024

    2 stars

    Josephine R

    Date: 07/25/2024

    I do not recommend using Lightning Restoration. They started quickly but the project dragged on longer than anticipated. They were difficult to work with insurance. They were not always responsive in getting back to me in a timely manner. After the estimate, the costs did rise which seemed justified to an extent. They cut a wire while fixing the drywall. This caused the circuit breaker to keep tripping. I had to call electric company to come out and run a new wire. They stated what they thought happened. I gave all the documentation to lightning restoration and they did not take any responsibility at all. I had paid the bill minus the electric portion as I thought everything was fine. 8 months later they contacted me saying that they're going to issue a collections letter. There was also a couple of things missing from the house that they had packed up, such as an internet router and some pieces of jewelry. We just chalked it up to there was a lot going on but I really do question them. Their bill is very confusing and very long. Even the insurance agent thought it was a bit much and confusing. Just beware!

    Lightning Restoration of Tampa Bay

    Date: 07/26/2024

    This is a slanderous review that is completely false, created by a person who is trying to avoid paying their outstanding invoice. In the year that we have been working to collect on this file, we have NEVER heard a single thing about items that were missing from the house. I would like to request a copy of a police report, in reference to the missing items. I am sure that this does not exist and this is just another attempt to avoid paying our outstanding invoice. At this time, this file is being forwarded to our attorneys to investigate and bring charges for libel. 
  • Review fromJa B

    Date: 05/07/2024

    5 stars
    ********** Was great. Very thorough and done right! Highly recommend!
  • Review fromTina S

    Date: 01/06/2024

    5 stars

    Tina S

    Date: 01/06/2024

    I had to submit a review as I am pleased with this company and service. Easy to get appointments, office and technicians are polite and friendly, kept us in the loop, were polite, on time and were quick. Want to give a shout out to ****, the technician who worked with us. He was a pleasure to work with.

    Lightning Restoration of Tampa Bay

    Date: 01/09/2024

    Thank you for taking the time to review Lightning Restoration.  Making you happy makes us happy!
  • Review fromGeorge S

    Date: 12/22/2023

    5 stars
    Kept us informed every step on the journey I would highly recommend this company
  • Review fromKim B

    Date: 12/18/2023

    5 stars
    Always the best customer service and always fast, friendly, competent workers that show up to complete the task. My go-to everytime. A+++
  • Review fromMoira L

    Date: 12/15/2023

    5 stars

    Moira L

    Date: 12/15/2023

    Great company - they were sent out to repair mold and moisture damage from a cracked pipe in our brand new home by our warranty company. Prompt, respectful, professional, and communicative. Highly recommend!

    Lightning Restoration of Tampa Bay

    Date: 12/19/2023

    Thank you *****.  Your satisfaction means everything to us.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.