We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Gordon Chevrolet Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

This profile includes reviews for Gordon Chevrolet Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gordon Chevrolet Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Gordon Chevrolet Inc

      1166 Blanding Blvd Orange Park, FL 32065

    • Gordon Chevrolet Inc

      PO Box 307 Orange Park, FL 32067

    Customer Review Ratings

    3

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • William A

      Date: 01/05/2024

      William A

      Date: 01/05/2024

      Gordon Chevrolet Used Vehicle lot sold me a 2019 *** X31 ****** in July of 2023 saying that the vehicle was 100% inspected and fully functional. Unfortunately, this was not the case. Since July, the vehicle has been in the shop for multiple issues including, a nonfunctional forward crash camera, a rear window leak, transmission shifting issues, 2 separate check engine lights, one for defective injectors and one for a defective emission control fuel pump pressure control module.The salesman ********************* of course, blamed the service department, and the service department of course blames the sales department. Thankfully for me some of these repairs were still covered under the *** ****** 3 year warranty, however the transmission issue has cost me $800 for a temporary fix, the 8 speed automatic transmissions installed in *** and ***** vehicles are total pieces of junk and problematic right from the factory. Do yourself a big favor and PASS on Gordon Chevrolet if you are looking to buy a new or used vehicle.

      Gordon Chevrolet Inc

      Date: 01/08/2024

      We service and inspect every used vehicle we sell including the one you bought from us 17 months ago. If the vehicle is functioning properly, and there are no codes to indicate a problem, we then offer them for sale as was the case with yours. Even if a vehicle is inspected, we cannot guarantee it will not have a breakdown or a defect arise. No one can predict the future. Fortunately your truck had part of the 36/36 warranty, which covered the things you mentioned, and still has some powertrain coverage through the end of this year. Any Transmission issue should be covered. The dealer you have been taking it to since July of 2022 when you bought it, should be able to help with this.

    • Sheila H

      Date: 08/24/2023

      Sheila H

      Date: 08/24/2023

      I only use Gordon Chevrolet to service my Buick. Al has always treated me great and looked after me. To my sadness when I went yesterday to have an issue fixed, I found out Al is no longer working in the shop office. I did get to meet a new friend ******************************** was Wonderful and did a great job. He fixed my issue and had me ready to get back on the road. The price was outstanding and ******* really took great care of me. This shop and their employees are very Professional, Friendly and HONEST!!! I Appreciate ******* S and how knowledgeable he is with my Buick!!! Thanks,***************************

      Gordon Chevrolet Inc

      Date: 08/25/2023

      Dear ******************, Thank you for the great review. We shared your comments with **, who now drives our shuttle van and with *******. Everyone appreciates your taking the time to write this. Thank you too for your business. Hope you have a great day.*************************** Executive Manager.

    Gordon Chevrolet Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.