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Business Profile

Credit Union

Orlando Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Orlando Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Orlando Credit Union has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Orlando Credit Union

      945 S Orange Ave Orlando, FL 32806-1212

    • Orlando Credit Union

      1229 State Road 436 Casselberry, FL 32707-6402

    • Orlando Credit Union

      2500 W Colonial Dr Orlando, FL 32804-8005

    • Orlando Credit Union

      1662 W Orange Blossom Trl Apopka, FL 32712-2641

    • Orlando Credit Union

      2150 S Semoran Blvd Orlando, FL 32822-2702

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Louis T

      Date: 01/02/2025

      My wife applied for a secured loan back in the ***** 19 for a business that we started. We had the loan for a couple of years when my wife got sick with a rare and incurable disease. She has to go on disability. So my wife and I called all of our loans to ask them if there was anything they could do to help us in this horrible situation. Some of them let us go a couple of payments and add it in the rear. When we asked Orlando credit union they said we didn't have any protection. So I would call behind my wife to ask also cause of her illness and it was very hard on her. I even called and asked but nothing for her for help. Meanwhile we asked if we could just cancel our the loan cause it was secured by our own money and they said we couldn't do that. Then we asked if we could borrow off the difference and no for that. This went on for over 8 months until I found out that SHE DID HAVE A DISABILITY INSURANCE on the account that the bank refused to tell us. We filed the policy but **** made it really hard and told us that it wouldn't come back to us but apply to the loan. Didn't seem fare cause we were paying for something that we had insurance on. Kiva gave me the ...you didn't read the fine print excuse. Well after reading not only did they breach the contract there information about the insurance was all wrong and with another company WHICH THEY HAVE TO GIVE US 30 DAY NOTICE. this bank is dangerously out of control and we are out almost eight thousand dollars and they still won't send over any documents of where our money went on the secured loan which they told us was untouchable and that we would have to sign something in the bank in order to get it out...but we never went into the bank to do such actions. My wife has asked several times for such documents and they refuse to send anything to us. These actions are something any book should have ready for. I am asking for the payments from the insurance be sent over to us and documents of were are secured $ went

    • Leroy J

      Date: 02/07/2024

      Despite ocu's "policies" I have also had not one, but 2 "overdraft fees" when my account was in the positive.Tried to get it fixed and im told they did me a favor for reversing the two overdraft fees - I am lost as to how it is a favor to return money they basically stole from me.32 dollars per overdraft fee in **** is outrageous - its almost like OCU wants people who are down bad to stay poor.There are plenty of other banks out there that do not charge overdraft fees!

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