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Business Profile

Solar Energy Equipment Dealers

Green Energy Group, Inc,

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Equipment Dealers.

Complaints

This profile includes complaints for Green Energy Group, Inc,'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Green Energy Group, Inc, has 2 locations, listed below.

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    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 64 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These people are sick! I get dozens of calls from them EVERY DAY!! They need to be stopped!!! And they use internet calling from *****!!

    • Initial Complaint

      Date:09/20/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A company called Green Energy Solutions calls me nearly every day. Ive asked them to remove me from their call list but they just hang up. They call from a different number every day. I block them but they just use a different number. I just want it to stop.

      Customer Answer

      Date: 10/24/2024

      Just wanted you to know that they have stopped contacting me.  Whether this is due to your attempts to contact or just a coincidence I have no idea, but at this point the problem is solved.

      thank you

      Customer Answer

      Date: 10/30/2024

      Just wanted you to know that they have stopped contacting me.  Whether this is due to your attempts to contact or just a coincidence I have no idea, but at this point the problem is solved.

      thank you

    • Initial Complaint

      Date:09/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company is stealing phone numbers and called again today. I told him that he is breaking the law. I am on a do not call list. He then said he would fu"king call me every day.

    • Initial Complaint

      Date:09/05/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received at least 10 calls a week for many months from Green Energy Group regarding solar panels. I speak with someone every time and request every call that they add me to their do not call list and the representatives just hang up. Please stop their cold calls using different numbers every time; block this caller option is not working. The most recent call number example was **** using ***************** in **********, **. **** is also the other caller.

    • Initial Complaint

      Date:09/05/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received calls more than 10 times a day from this company. When Ive asked to speak with someone or to be removed from their calling list, they hang up or speak to me in an unprofessional manner. Today when I asked the gentleman caller again, how to stop these calls, he spoke to me in an unprofessional manner and hung up on me. It is despicable that a company would be allowed to operate in this fashion and harass the public remotely.

    • Initial Complaint

      Date:09/04/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Keep caling harrassing 10 times a day

    • Initial Complaint

      Date:09/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get 20 calls a day from Green Energy I have asked repeatedly to be removed from their call list with no luck I need these calls to stop what can be done other then me getting a new number ?

    • Initial Complaint

      Date:08/30/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is a scam and calls me from multiple different numbers 5 times a day so i can't block them all

    • Initial Complaint

      Date:08/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is about the Green Energy company that calls my house at least 4 times a day every day !!! They try to get me to buy solar energy Ive told many of the callers that we are surrounded by trees so we arent interested in getting solar energy and please stop calling maybe 3 in the past 3 years havent hung up on me to get that message and if they dont hang up they verbally threaten me and cuss at me then call back and do it again. I dont think I should have to get harassed by any foreign speaking person that can hardly speak English they should have to stop calling if I ask !! Its my home number they call and they start early and dont stop until nightfall i was blocking numbers but then they started calling using doctors office numbers and hospitals !!! This isnt right its harassment and they should be banned somehow and fined

    • Initial Complaint

      Date:08/29/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I will join in on the constant, continued calls from this company Green Energy.Selling solar panels.I am on a do not call list yet receive about ***** calls per day!Each call is from people with a foreign accent ( sounds like Indian).Tried reporting them to the *** but, they wont give any info about their company when questioned

    Green Energy Group, Inc, is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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