Reviews

This profile includes reviews for Contour Nails by Fanit Panofsky, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Contour Nails by Fanit Panofsky, Inc. has 2 locations, listed below.

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  Contour Nails by Fanit Panofsky, Inc.

  455 SW 78th Ave Plantation, FL 33324-3204

  
• 

  Contour Nails by Fanit Panofsky, Inc.

  455 SW. 78th Ave. Plantation, FL 33324

  

Review Details

• Review fromAr W

  Date: 07/02/2024

  5 stars

  Ar W

  Date: 07/02/2024

  I am a happy customer and have been going to ******************** since the late 1990s when they first opened up and were in a plaza. Fanit and her family grew the business from strength to strength adding more holistic services which were well needed. Every time I go its like the first time all over again because of the continual upgrades. Some of the older staff have moved on and thats normal, and the new staff are learning the ropes. Love the comfort, the charming staff, and the dependable decor!Thanks for being the go to spa of choice for me and my family!
  

  Contour Nails by Fanit Panofsky, Inc.

  Date: 07/03/2024

  Thank you so much for your feedback.  We are lucky to have you and others as our loyal customers.  It makes everything so worthwhile to have your support.  Fanit sends her special thanks. Hope you enjoy the rest of the summer!

• Review fromMrs C

  Date: 05/23/2024

  1 star

  Mrs C

  Date: 05/23/2024

  Rude establishment with overpriced service that is not up to par. I got scammed charged for a hydra facial that was nothing but a regular facial. Spoke to 2 different managers that disregarded my complaint & failed to take accountability.I paid over 300$ for services at the spa just to be mistreated. Its obvious this contour only cares about money & not the service that is being given. I would not recommend this spa to anyone
  

  Contour Nails by Fanit Panofsky, Inc.

  Date: 05/27/2024

  Dear BBB,

  This lady is using all the media platform to post her review.

  Please see below a copy of an email that was sent to her and her husband on May 23 subsequent to her review on Yelp.

  Dear **************************** and ********************************,
  As one of the managers here at Contour Day Spa I am sending this email to you to document everything that has transpired since Ms ******** visit to our spa on May 18 and her subsequent public review/slander and also her subsequent conversation with us.
  We will be sending a copy of this email to our Legal adviser as well. Please note, we are using Mr ******** email since it is the only one we have, taken from the record when he booked the service.
  The owner of the spa was concerned about your complaint and met with the esthetician who did your facial.  Her findings were that she is quite satisfied the esthetician did use the correct machine to do your facial.  We are not falsely advertising as you said!
  The owner of the spa wanted to discuss this matter with you personally, she called the number we have on file 5 times and got no answer.  We later realized that the number is your husbands phone number.
  You (Ms ***************** then called back and spoke with the owner who tried to reason with you but again you accused us of false advertising and that the machine used was not a hydra facial machine.  It was explained to you that it was, but not every machine is the same, it depends on the manufacturer and the model of the machine.
  You received a perfect fine Prenatal massage, and a hydra facial for $300. Please be aware we do not give refunds it is in our brochure and on our website.  Furthermore should you continue to slander us and continue to use words such as MEDIOCRE SPA CHARGING HIGH PRICES IN A RUN DOWN FACILITY we will take this matter further.
  Attached are pictures of the equipment used for the facial.
  
  

• Review fromCollette B

  Date: 04/17/2024

  1 star
  At the Plantation location and Very rude and disrespectful workers here. I booked spa services as a birthday gift and the experience was awful. Even when asked to speak with a manager that went south as well. The so-called manager was yelling at the workers in front of customers. The pedicure service was awful. Just a very bad experience at this location today. Had planned on returning with a group of ladies and now will have to look elsewhere. I just believe that how you treat customers matters and how you conduct yourselves in front of the clients matters as well. I DO NOT RECOMMEND THIS PLACE!!!

• Review fromTam L

  Date: 10/29/2023

  1 star
  I am all for supporting black businesses but this was a horrible experience for my friends and I. We were on a waitlist for 3 hours. We were in queue for those 3 hours from #3 to #2. No one of management communicated the reason for such a long wait time. They said that we could buy a drink and drink outside! Imagine if we had bought a drink!!! We would have STILL been outside. They did not care about us as customers that was contributing to their business but instead we were just another dollar sign that could buy a drink and stand outside. This establishment is unprofessional & needs to relocate to a more suitable location while also having everyone trained on proper customer service. Overall I DO NOT recommend.I returned on 10/29/2023 to see if anything was written on the review that I made and this restaurant blatantly lied in their review reply by saying that we were inebriated. Why would we drink if we didnt even eat?! We didnt even buy a drink when they told us we were welcomed to come inside and order one from the bar!!! It WAS 3 hours because I was watching the time because we were starving. And in their review reply, they even downplayed our wait time to 47 mins. Lying about us being intoxicated is disgusting. One thing I will NEVER allow is to be lied on.

• Review fromGigi B

  Date: 06/11/2023

  5 stars

  Gigi B

  Date: 06/11/2023

  My sister in law had booked a girls day (4of ** in total ) and let me tell u , we had an amazing experience. The staff was amazing ! I had ******** and loved her . I would without a doubt recommend this place . We was given 2 bottles of champagne, we had the 90 minutes lavender soothing hand and foot reflexology, full body buff with lavender aromatherapy oil and full body ******* massage. Also had the 90 minutes facial , and 20 minutes sauna . The reviews that I seen is not what we experienced and will for sure be coming back .
  

  Contour Nails by Fanit Panofsky, Inc.

  Date: 04/30/2024

  Dear ****, Thank you for this glowing report.  It  makes such a big difference for us as we put a lot of effort into what we do.  ****** will be so happy to hear.  We look forward to serving you again!  Best regards.