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Business Profile

Security System Monitors

Security Corporation of Port Charlotte
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Nancy B

    Date: 09/05/2022

    Very_Frustrated Our cameras, all 8 of them, were purchased from security alarm corp in port Charlotte and we have another problem. We replaced the WBOX system in May of 2022 because the older system was no longer supported and here we are again with a new WBOX and our cameras have stopped working again. Called for support Several weeks ago but no one has called us back. Horrible customer service.

  • Nancy B

    Date: 05/03/2022

    Our Camera DVR called W Box is no longer supported and we had to find that out the hard way when we could no longer view the cameras using the W Box VMS app on our phones and iPad. Took over a week to get a tech here and he found the problem right away. The DDNS server was "turned off" since it was old technology. We were told that we needed a new LTS box installed, was told it would take two days to get one in, well here we are now over a week later and still nothing! We keep calling Security Alarm Corp to get a status update on the work order but no one ever calls back. Getting down to the wire on this since we will be leaving soon. Very frustrating!

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