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Business Profile

Medical Equipment

ABC Home Medical Supply, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Equipment.

Complaints

This profile includes complaints for ABC Home Medical Supply, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ABC Home Medical Supply, Inc. has 2 locations, listed below.

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    • ABC Home Medical Supply, Inc.

      1660 SW Saint Lucie West Blvd, Ste 200 Port Saint Lucie, FL 34986

    • ABC Home Medical Supply, Inc.

      900 E Prima Vista Blvd STE 300 Port Saint Lucie, FL 34952-2363

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/17/2024

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      So my insurance company referred me to ABC Home Medical Supply, I have spoke to several people in regards to my wound care supplies. I had surgery over 4 months ago and need these abdominal pads for my open wounds that are still leaking.I spoke several times to different people, one person by the name of ***************** insurance company then contacted ABC HOME Medical Supply and they claimed they would send out 50 pads until they got the situation cleared up. My doctors and my insurance did everything on their end, by the way they NEVER did send the 50 pads out and one woman acted as if I was bothering her, NO do your job. They had made no FURTHER contact with me, I had to initiate MOST contact with them and have proof of such. I should have known when I saw the low ratings on ****** reviews that it was going to be some NONSENSE with these people but I tried to NOT judge and see for myself, well the reviews were correct. This Company isnt efficient at all, they try to place blame on my doctors, nurses and my insurance company, instead of placing the blame where it belongs and thats on their company.When are they sending out my prescription of 950 Abdominal Pads, or at least send between ******* so I have something to clean and over my wounds with.ABC Home Medical Supply you should be ASHAMED of the lack of customer service that you didnt provide to me.

      Business Response

      Date: 08/07/2024

      Good afternoon, 

      This has been resolved and customer has received their complete order. 

      ABC Medical 

      Customer Answer

      Date: 08/07/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************************

    ABC Home Medical Supply, Inc. is NOT a BBB Accredited Business.

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