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Business Profile

Plumber

Benjamin Franklin Plumbing

Reviews

Customer Review Ratings

4.96/5 stars

Average of 140 Customer Reviews

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Review Details

  • Review fromCecily B

    Date: 01/30/2023

    5 stars

    Cecily B

    Date: 01/30/2023

    Rob came out to my commercial building on a Saturday night after the line from the water meter to the building burst. He diagnosed and fixed the problem with better materials than were originally there. I will be using this company for any future emergency repairs.

    Benjamin Franklin Plumbing

    Date: 01/30/2023

    Thank you for taking the time to share your experience with Benjamin Franklin Plumbing and Rob. 

     

  • Review fromMike s

    Date: 01/24/2023

    5 stars

    Mike s

    Date: 01/24/2023

    Lonnie was professional ,friendly, and through Would recommend his service to anyone

    Benjamin Franklin Plumbing

    Date: 01/25/2023

    Thank you for sharing your experience.


    Ben ********

  • Review fromTina B

    Date: 01/18/2023

    5 stars

    Tina B

    Date: 01/18/2023

    ***** and ****** did an amazing job. Very professional and neat. They went above and beyond and didn't complain when I added a few extra things to their visit. Have always used BF plumbing and they are totally worth it. They never disappoint.

    Benjamin Franklin Plumbing

    Date: 01/19/2023

    Thank you for choosing Benjamin Franklin Plumbing.
  • Review fromSteve M

    Date: 01/03/2023

    5 stars
    Brian and David did an excellent job on the toilet in our home.They were both very knowledgeable and personable,cleaned up after themselves,and explained everything that was done.Will be using BF Plumbing in the future when needed. Thank You ************
  • Review fromMary G

    Date: 12/30/2022

    5 stars

    Mary G

    Date: 12/30/2022

    Rob at Benjamin Franklin Plumbing went above and beyond to take care of my problems. He was courteous and respectful. What a great person. I use this company for all my plumbing needs because they are fair with price and always get the job done right.

    Benjamin Franklin Plumbing

    Date: 12/31/2022

    Thank you for choosing Benjamin Franklin Plumbing for your plumbing needs.  We appreciate you sharing your experience with Rob. 


     

  • Review fromSteve M

    Date: 12/27/2022

    5 stars

    Steve M

    Date: 12/27/2022

    Brian is an excellent technician,he explained everything in detail that needs to be done and look forward to working with him when he returns to do job.Brian is a very personable person and it was a pleasure to talk with him while he was at our home. Steve M

    Benjamin Franklin Plumbing

    Date: 12/28/2022

    Thank you for taking the time to share your experience with Brian and Benjamin Franklin Plumbing. 
  • Review fromMarvin B

    Date: 12/21/2022

    5 stars

    Marvin B

    Date: 12/21/2022

    Lonnie did a terrific job. What a pleasure. Ben Franklin is a super company.

    Benjamin Franklin Plumbing

    Date: 12/21/2022

    Thank you for sharing your experience.
  • Review fromJames B

    Date: 12/12/2022

    5 stars

    James B

    Date: 12/12/2022

    Our water heater blew out STurday morning. Called Ben Franklin there first opening was Sunday but if a cancelation occur they would come Saturday. Later that day an opening occurred and a tech came replaced the heater and tested the results. Excellent sevice.

    Benjamin Franklin Plumbing

    Date: 12/13/2022

    Thank you for choosing Benjamin Franklin Plumbing.
  • Review fromPatricia M

    Date: 10/29/2022

    5 stars

    Patricia M

    Date: 10/29/2022

    Extremely satisfied and impressed by this experience replacing our water heater! Prompt, efficient and courteous! Will use again AND recommend to anyone in need of plumbing services!

    Benjamin Franklin Plumbing

    Date: 10/30/2022

    Thank you for choosing Benjamin Franklin Plumbing and taking the time to share your experience. 


    Ben F*******

  • Review fromLiz C

    Date: 10/13/2022

    5 stars

    Liz C

    Date: 10/13/2022

    Rob was very professional and very thorough. I highly recommend Ben F********.

    Benjamin Franklin Plumbing

    Date: 10/14/2022

    Thank you.


    We appreciate you choosing Benjamin Franklin Plumbing.

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