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Business Profile

Pediatrician

Pediatric Associates Riverview

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pediatrician.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped off a medical form for my daughter, Heaven Washington, to be filled out Feb 29, 2024. They told me that day I dropped it off I did not need an appointment as her last medical review was done 3/16/2023 and they are good for 1 year. The office stated it will take about 3 business days to get the form completed. I went to the office on 3/5/2024 to pick up the form the lady at the desk gave me the form back not filled out. She didnt mention it was unable to be completed until I looked at it and stated to her it wasnt filled out. She then looks at a sticky note attached to the form stating an appointment would need to be had because the provider that was going to file out the form hasnt seen my daughter (note she is new to that office). Today, 3/6/2024, I went for the appointment with my daughter and tried to ask the provider who stated I need to have an appointment why and once again I was told because SHE never saw my daughter. While there are 2 other providers in that office that has including ***************** who initially diagnosed my daughter with the **** and ODD. I was forced to pay $106 to go back there with the provider who then filled the form out from the information in the computer all while not even looking or speaking to my daughter. I would like a refund due to the fact there was a provider there to fill out the disability form (all about past history), all the information was in the computer and the fact that she didnt even check nor speak to my daughter about anything.

Pediatric Associates Riverview is NOT a BBB Accredited Business.

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