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Business Profile

Plumber

MAC 5 Services

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for MAC 5 Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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MAC 5 Services has 2 locations, listed below.

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    Customer Review Ratings

    3.43

    Average of 53 Customer Reviews

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    Review Details

    • Mary R

      Date: 11/14/2022

      Very good professional services. Willing to do all they can to arrange quickly and valuable services all in one place. Keep you informed.

    • Denise L

      Date: 08/25/2022

      Denise L

      Date: 08/25/2022

      I just wanted to warn people of this company. We had a gentleman come out to your place or air-conditioning unit and they gave us a price of 13,500. People said that seems awfully high in price so I called her around the clock who came today and said that that price was a highway robbery. They can replace our unit with the best unit that they have there along with a 10 year warranty for $9000. Big difference in price. I canceled the contract but wanted people to be aware as I didn't check into it further because I trusted the company as we've been using them for services for the last year and a half but this is unacceptable

      MAC 5 Services

      Date: 08/26/2022

      Denise
      I reviewed your account and seen we have provided multiple services for you in the pass. We also provided you system options ranging in price from 13500.00 to 10065.00. All units have a 10 year parts warranty we also provide a 5 to 10 year system warranty along with multiple gurantees including a full system replacement if you system has 3 issues a years and a 100% money back gurantee if we fail to get your system operating properly. We unfurtunately can never be the cheapest due to the peace of mind we provide along with our services.We never prevent or deter our customers from shopping our prices. I appriciate that you have left us a 1 star review on multiple platforms. I recommend you look at our rating compared to the company your are promoting. Our rating on all plateforms is higher then theirs. To be the better company you unfortunately have to charge more. If you would like to speak with the owner directly please email [email protected]. Thank you for the review and letting our customers know we are not the cheapest and if you do cancel we will do so at no inconvience to our customers.

    • Christine A

      Date: 08/19/2022

      Christine A

      Date: 08/19/2022

      I contacted Mac 5 for estimate on a new air conditioning unit of course nothing planned a head. 100 degree temperature and my old unit bit the dust I did contact another company that I had been dealing with for repairs on the old one for years. But that's another review elsewhere. I truly can not say enough great things about Mac 5 and their workers . They took their time to see what I needed listened to this older lady answered every question I had explaining why a bigger unit was not needed for my home just an upgraded in the appropriate size would do and making everything fit into my price range. They came and spent a blistering hot day on the install. Cleaned up everything neat and tidy like they were never here except I now have air conditioning again. I can and will gladly recommend this company to anyone that needs their services

      MAC 5 Services

      Date: 08/26/2022

      Thank you for taking the time to leave Mac 5 Services a five star review. It is truly appreciated!

    MAC 5 Services is NOT a BBB Accredited Business.

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