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Business Profile

Collections Agencies

Quick Processing Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Quick Processing Solutions LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Quick Processing Solutions LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/10/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Today I had a $150.00 charge to my bank account from this company. I am not sure how they got my banking information because I did not give that to them. A man called me a few weeks ago from this company about a debt from 2015 stating that I was going to have papers served on me. He said so this is your bank correct and said the name of my bank I asked him how *** got that information he said they can find out anything. I told him I am not paying this debt I don't believe it's mine and before I ever pay anything I need proof. I have never received anything from this company in the mail. The guy kept trying to get me to set up a payment arrangement and I hung up on him. He called me three more times after that and I did not answer the phone and mysteriously I have $150 payment that was taken out of my bank today from this company. To me this is fraud and Theft and this is being looked into. I have worked in collections myself and when something is out of statue if you make a payment on that it's going to go back on your credit report. I know the ins and outs of the collection world and I know what this company is doing is illegal and they are being looked into.

      Business Response

      Date: 02/13/2023

      Closed with explanation tailored to ****************** complaint.

      Upon receipt of ****************** complaint, *********************** reviewed the complaint as well as ***********************'s records. On the 9th day February 2023, *********************** communicated directly with ********************* via emailed letter, providing a detailed explanation of ***********************'s actions. Should *********************** receive any additional communication from ********************* subsequent to their receipt of our communication, it will take the necessary steps to resolve any concerns.

    • Initial Complaint

      Date:01/19/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Twice a month this company withdraws money from my checking account without my permission. I have called them and there is never a person that answers the phone. You can only leave a message. NO ONE EVER returns your phone call. I will now have to pay to have this stop coming out of my account as well as change my card so that this stops.

      Business Response

      Date: 01/23/2023

      Upon receipt of Christina Dudley’s complaint, Global Trust Management reviewed the complaint as well as Global Trust Management's records. On the 20th day January 2023, Global Trust Management communicated directly with Christina Dudley via phone conversation, providing a detailed explanation of Global Trust Management's actions and resolved the miscommunication and the file was settled. Global Trust Management then emailed a paid in full letter to the consumer via consumer’s email address of [email protected] and provided a paid in full letter via correspondence on 23rd day of January 2023. Should Global Trust Management receive any additional communication from Christina Dudley subsequent to their receipt of our communication, it will take the necessary steps to resolve any concerns.

    • Initial Complaint

      Date:10/11/2022

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I could not make payment this pay period and tried calling them before it's due date. Left a message. They call the day it's due bc it denied payment which is why I left message. Then I called lady back voice mail. She tried calling me and I couldn't answer so I called them back. Left message and told them what I needed and we were playing phone tag. Called the today to let the know I had no hours this pay period and would double next one. They then said if I did that they would add another 400 and something dollars back to my account that I've paid down to ****. Told me the only way to make double is if I paid something down today which I told her several times I had no money then they ask you to go find someone to give you money. How can you add that much money to someone who has been paying and on top of that tried calling them before it was due.

      Business Response

      Date: 10/13/2022

      Upon receipt of ********************* complaint, *********************** reviewed the complaint as well as ***********************'s records. On the 12th day of March 2022, *********************** communicated directly with ************************* via mailed letter, providing a detailed explanation of ***********************'s actions. Should *********************** receive any additional communication from ************************* subsequent to their receipt of our communication, it will take the necessary steps to resolve any concerns.

      Customer Answer

      Date: 10/13/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    Quick Processing Solutions LLC is NOT a BBB Accredited Business.

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