Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Installation

Solcium Solar LLC

Reviews

Customer Review Ratings

4.97/5 stars

Average of 131 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn K

    Date: 11/11/2023

    5 stars

    John K

    Date: 11/11/2023

    Matt was the rep Solcium sent out, he was very nice, kept it simple, and explained things very well. He was accommodating to our requests. We had talked to two other companies and I wasn't looking for another company but Solcium's door knocker got me in touch with Matt. I decided on Solcium over the other companies because they were local and their warranties were better. I was at the point where our energy bills I couldn't take anymore. I also wanted to put my roof to work. I figured it was time to do it after toying with the idea for a while. The office has been great, and good at getting a hold of me. I'm a teacher and I don't carry my phone much and they were persistent in calling enough that they would get ahold of me. They were great at walking me through emails, the interconnection, and following up with me. I felt like a valued customer. My neighbor mentioned that the company they went with didn't go through the app like Solcium does. For installation they showed up early, I was here to provide access then left. They were wrapping up when I got home, someone stayed until everything was wrapped up. I would highly recommend Solcium to anybody!

    Solcium Solar LLC

    Date: 03/27/2024

    Hello ****, We're beaming with gratitude for your review! Thank you for choosing solar and for choosing us.
  • Review fromLawrence T

    Date: 11/08/2023

    5 stars

    Lawrence T

    Date: 11/08/2023

    Solcium was the contractor who installed my system and they were exemplary. The installation was great, and they were quick, I have worked for other companies and none of them have even come close to their installation turnaround time. They were on the ball for getting it completed with the city and with Duke. They sent out their technician to go over how to read the monitoring app, and our bills and recovered all the information that was given at the point of sale with Happy Energy Solar. It aligned perfectly with what we were sold and the monitoring and bills show that we are even producing above our anticipated target. I truly couldn't be more thankful for going solar with them. 5-Stars. Absolutely a top-notch experience.

    Solcium Solar LLC

    Date: 03/27/2024

    Hello ********, Your review is like a ray of sunshine to us! Thank you for sharing your positive experience with solar.
  • Review fromJennis O

    Date: 10/27/2023

    5 stars

    Jennis O

    Date: 10/27/2023

    The service provided by Solcium company and its representative is remarkable. Great comprehensive, the representative was very knowledgeable, patient, and provided excellent customer service. I would not hesitate to recommend this company. Thank you for your service.

    Solcium Solar LLC

    Date: 03/27/2024

    Hello ******, Your feedback fuels our passion for solar energy! Thank you for your support and recognition.
  • Review fromCat V

    Date: 10/21/2023

    5 stars

    Cat V

    Date: 10/21/2023

    My experience today and every day has been wonderful. I really understand how solar works and how it lowers my electric bill.This company and its employees are very professional,empathetic and educational. I recommend them to anybody.

    Solcium Solar LLC

    Date: 03/27/2024

    Hello Cat, We're delighted to hear about your positive experience with our solar services. Thank you for shining a light on our efforts.
  • Review fromGerald C

    Date: 10/18/2023

    5 stars

    Gerald C

    Date: 10/18/2023

    Things have been good with Solcium. The monitoring app has been informative. I'm already producing more than I'm using. Marco and Diana were my reps and they were good and we kept in touch. The sales process was above and beyond. I was talking with Solcium and two other companies came by trying to close me down. When meeting with them they were informative and could tell they were always being transparent. They didn't need to be pushy and lead with the product itself. I was tired of the process, so I pulled the trigger with another company and instantly had regrets. Solcium wasn't jaded when I messed up and signed up with another company. I called Marco and Diana to help and they did everything they possibly could to help get that canceled. They were quick to respond at all hours of the day which was unexpected. They eased my concerns throughout the process and my concerns were well received. We went out for drinks and hashed out all the concerns and even in a social setting it was a very professional conversation. Above and beyond. Give them a raise. The office was quick, concise, and painless. I work nights and they were mindful of that. The installers were friendly, and courteous, asked for access, and were respectful of the property. Missed a few sticker backs but that was easily missed. They were great. Nothing could have improved. My understanding was incorrect of when it turns on so more clarity would have been great.

    Solcium Solar LLC

    Date: 03/27/2024

    Hello ******, Thank you for your kind words! We're proud to be part of your solar journey.
  • Review fromRobert P

    Date: 10/14/2023

    5 stars

    Robert P

    Date: 10/14/2023

    I got a roof and solar with Solcium and I was very pleased. The installers arrived early and it was finished in two days. Day one was removal day two was installation for the roof. The solar was installed in a day. The office was nice. Marco was my sales rep and he was very nice. I already referred my friend since she needs a new roof. I also got solar with them and referred my friend for that too

    Solcium Solar LLC

    Date: 03/27/2024

    Hello ******, Your feedback shines as bright as the sun! Thank you for recognizing the positive impact of solar energy.
  • Review fromTim B

    Date: 10/07/2023

    5 stars

    Tim B

    Date: 10/07/2023

    My mom went solar last year and ever since she has been trying to convince me to swap over. I started looking into it when my electric bills kept going up. Interviewed six different companies and narrowed it down to three, and the distinguishing factor for Solcium was their PEARL Certification. They were very straightforward. No overpromising. I made the right choice because I have had nothing but a positive and professional experience with the installers and Solcium team. I highly recommend Solcium.

    Solcium Solar LLC

    Date: 03/27/2024

    Hello *******, Thank you for your glowing review! We're thrilled to have brightened your day with our solar solutions.
  • Review fromSteve G

    Date: 10/07/2023

    5 stars
    I did a great deal of research when considering solar for our new home. My wife and I are very happy that we chose to go with Solcium Solar! Everything was smooth and pleasant from the get-go! Our advisor, Marcos, was very forthcoming with information and he did not pressure us into purchasing, like some other companies. Everything he told us turned out to be true, and he talked us OUT of upgrading to batteries at this time, as he felt it was not worth the current cost. Dealing with the other aspects of the company were also hassle-free and positive experiences. After everything was installed and operating, we met with Sebastian, who reviewed the system with us and ensured that it was operating without issue. There was excellent communication and stellar customer service throughout the entire process on all fronts. And, ultimately, now that we are up and running, I have already seen an 85% decrease in my electric bill - and that was only for a partial usage month!
    I can’t say enough positive things about this family-owned business that actually treats the customer like family. Thank you, Solcium Solar, for an amazing solar experience!
  • Review fromAlejandro L

    Date: 10/04/2023

    5 stars
    The bills were killing me so I went solar. I paid over $1000 over three months and I couldn't stand any more increases. The installation went well, took them most of the day but they were being detailed. Everything has been good so far.
  • Review fromRandall M

    Date: 10/02/2023

    5 stars
    Solcium Solar far exceeded my expectations. The whole process was easy and the installation only took a couple of hours. My wife didnt even realize we had solar for at least a month after. Everyone on their team was extremely nice, knowledgeable, and on time, which is big from me. I highly recommend Solcium Solar for anyone looking for a seamless experience.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.