Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rug Cleaners

Stanley Steemer of Sarasota, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLiz L

    Date: 03/01/2024

    1 star
    First of all Id give a big fat 0 stars if I could. I was charged $404.00 for an ** 1 rug in L/R, and my ***room has a Queen *** (cant be moved or taken out) w/ 2 small strips on both sides and a walk thru approx 3. They charged me for the FULL room. In L/R they told me the rugs in bad shape, its not and I had to tell them it still looked dirty and re-cleaned 1 spot. The table and chairs attached to L/R carpet is 40x56. And I had to tell them to move the table to clean it fully. The also cleaned 2 recliners approx $140.00 Included in price. I could have got someone else (after the fact) for 5 rooms and the hallway for $139.99 (plus the chairs would be separate charge even though I have an **.)I believe I was over charged by Stanley Steemer. Was told I agreed to price before they started but I signed everything after they were done. They also walked around my ** in their shoes and no footies on their shoes. It should not of charged as much for the ** and didnt give a discount even though I told the company about their percentage off, I saw online. Please call someone else. This is a 0 out of 5 review

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.